Job Summary
We are looking for a committed business manager to manage our business for growth. The Successful candidate must be dependable, a self-starter, and have good customer service, selling, and business administration and operations skills.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description / Requirements
Responsibilities :
Present, promote, and sell products using solid arguments to existing and prospective customers.Gain Complete Product knowledge of our offerings – if you don’t know your product you can’t sell it.Gain an understanding of our business process and be comfortable telling the Savvie retail story to customers - You are a brand ambassador.Strong Selling Skills - Good ability to cross-sell and upsell to customers, coordinating with rest of sales team and MD.Customer relationship Management : Cultivate and develop relationship with high spenders and manage the relationship with that customer for repeat business.Present and Dress wellStrong skills to sell using technology - WhatsApp, Instagram Facebook, SMS, and Telephone customers are online now (they are not coming into the store as much) Be able to Use social media platforms to communicate with customers. - Capture products and write about products. Respond to all inquiries that the business receives on any digital / online platform.Must be able to arrange, display Fashion and beauty- Store Product display skills. Must (or learn how to) be able to photograph products using IOS or Android from good angles and good lighting.Achieve agreed-upon sales targets and outcomes within schedule.Expedite the resolution of customer problems and complaints to maximize satisfaction.Supply management with reports / information on customer needs, problems interests and new product requestsSupport, groom, and coach sales staff to ensure they deliver on sales targets and customer service.Support Business for sales staff development, performance, and accountability by implementing the Operation manual. Also, continue to develop and maintain the Business Operations ManualCoordinate and drive entire sales effort.Supply management with reports / information on customer needs, problems interests and new product requestsKeep abreast of promotional trends and best practices.Achieve agreed-upon sales targets and outcomes within schedule.Expedite the resolution of customer problems and complaints to maximize satisfaction.Collate basic Inventory, Expenses and Sales Records.Analyze territory / market potential.Manage Participation of Savvie in Sales Exhibitions to include set up, sales, and break down. (When we return to normal)Manage projects that translates to business growth for Savvie – Including planning and implementing exhibitions.Requirements :
A bachelor’s degree in management, business, or social sciences, fashionExperience in fashion retail or beauty business, event planning, or business a plusMust be able to use Microsoft Office Suite Package. Particularly ExcelVery good communication skills : Oral and WrittenMust have an interest in retail.Must have strong administration and coordination skills.Must be a self-starter and can complete projects on their ownMust be friendly and possess customer service etiquetteMust have updated technology skillsDigital marketing skill is a plusRemuneration : N100,000 - N200,000