Talent.com
Account Manager - Business Analysis School

Account Manager - Business Analysis School

Eny Consulting IncVictoria Island, Lagos, Nigeria
2 days ago
Job type
  • Quick Apply
Job description

About Business Analysis School

Business Analysis School is a leader in upskilling professionals and organizations with practical, career-boosting training in business analysis, project management, and digital transformation. Our mission is to empower learners to unlock new opportunities and drive real results.

Core Responsibilities

  • Act as the primary point of contact for prospective students and organizations interested in our programs.
  • Conduct discovery calls to understand client goals, challenges, and requirements.
  • Advise clients on the best-fit training and certification options, creating tailored proposals as needed.
  • Manage the end-to-end sales process : qualifying leads, scheduling consultations, coordinating with instructors, and following up to close enrollments.
  • Build and nurture long-term relationships with clients, ensuring outstanding post-enrollment support and upsell opportunities.
  • Maintain accurate records in our CRM and track pipeline and conversion metrics.
  • Collaborate with marketing and program teams to continuously refine our messaging and offerings based on client feedback.
  • Represent the Business Analysis School brand with integrity and expertise at industry events, webinars, and networking sessions.

Key Performance Indicators (KPIs)

  • Number of consultations / discovery calls booked and completed (weekly)
  • Enrollment / conversion rate from consultations (monthly)
  • Student / client satisfaction ratings (weekly / monthly)
  • Growth in corporate accounts and repeat business (quarterly)
  • CRM data accuracy and pipeline health (ongoing)

    • What You’ll Do (Weekly, Monthly, Quarterly)

    Weekly :

  • Conduct discovery and follow-up calls with leads
  • Prepare tailored proposals and answer client questions
  • Update CRM and pipel

    • Quarterly :

  • Analyze trends in client needs and suggest new offerings
  • Present results and growth opportunities to leadership
  • Attend / represent the company at industry events

    • Growth Opportunities

  • Progress into Senior Account Manager, Corporate Partnerships Lead, or Program Director roles.
  • Opportunity to shape new offerings and expansion into adjacent markets.
  • Develop leadership skills in a fast-growing, mission-driven organization.

    • Qualifications Required :

  • 2+ years’ experience in business analysis, project management, consulting, or a related client-facing role
  • Exceptional communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Empathy and a consultative, solutions-oriented approach
  • Comfortable using CRM software and managing pipelines

    • Preferred :

  • Experience in adult education, EdTech, or professional training sector
  • Knowledge of business analysis and project management certifications / programs
  • Experience managing client accounts or stakeholder relationships

    • Soft Skills :

  • Active listener with a genuine interest in helping others succeed
  • Collaborative team player
  • Self-starter—takes initiative and drives results
  • Adaptable and resourceful
  • High integrity and professionalism

    • How to Apply

    Please submit your resume and a loom video explaining :

  • Why your experience in business analysis / project management makes you a great fit for this account manager role
  • Your approach to building trust and long-term relationships with clients
    • Create a job alert for this search

    Account Manager • Victoria Island, Lagos, Nigeria