User Growth - Card Services Manager

PalmPay is a leading pan-African fintech company operating across Nigeria, Ghana, Kenya, Uganda, and Tanzania.

We are on a mission to simplify financial services and empower businesses and individuals through innovative digital payment solutions.

We’re looking for a User Growth - Card Services Manager to drive card product adoption, user acquisition, and engagement across our platform.

Key Responsibilities Lead growth initiatives to increase user acquisition, activation, and retention for PalmPay card products.

Manage end-to-end card operations — from issuance and activation to transaction monitoring and customer experience.

Develop and execute promotional campaigns to boost card usage and spending.

Collaborate with cross-functional teams (marketing, product, and analytics) to improve user journey and engagement metrics.

Analyze data to identify growth opportunities and optimize performance.

Ensure compliance with regulatory requirements and operational standards.

Requirements Bachelor’s degree in Marketing, Business, Finance, or a related field.

Minimum of 3 years’ experience in user growth, digital marketing, or card operations (preferably in fintech).

Strong analytical and problem-solving skills.

Proven ability to design and implement data-driven growth strategies.

Excellent communication and collaboration skills.

Self-motivated, results-oriented, and comfortable working in a fast-paced environment.

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