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Delivery Validation & Scheduling Coordinator

Delivery Validation & Scheduling Coordinator

Dangote GroupLagos, LA, NG
30+ days ago
Job type
  • Quick Apply
Job description

To act as the gatekeeper for all incoming delivery requests, validating each "call-off" against all prerequisites before certifying it as ready for scheduling. This role ensures the integrity and accuracy of the entire scheduling process.

DUTIES AND RESPONSIBILTIES

  • Receive, log, and acknowledge all customer delivery "call-off" requests submitted via the company’s application.
  • Verify that all conditions for each request are met, including station ullage confirmation, clear account status, and correct application of any rolling balances.
  • Proactively engage with customers or the commercial team to resolve any unmet conditions, ensuring orders do not get stuck in the system.
  • Serve as the first point of contact for resolving discrepancies related to order quantities or product balances.
  • Communicate the final, validated list of "ready-to-schedule" call-offs to the Scheduling Team.

Key Interfaces :

  • Internal : Distribution Planning Team, Scheduling Team, Customer Success (all levels).
  • External : Customers.
  • Requirements

  • BSc in Business Administration, Logistics, or a related field.
  • 2-4 years of experience in order management, customer service, or logistics coordination.
  • High attention to detail and a methodical approach to processes.
  • Strong problem-solving skills and the ability to communicate clearly and professionally with customers.
  • Proficiency in ERP and CRM systems.
  • Benefits

  • Private Health Insurance
  • Opportunities for Professional Growth and Career Advancement
  • Paid Time Off
  • Training & Development
  • Competitive salary
  • Collaborative and supportive work environment
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    Delivery Validation Scheduling Coordinator • Lagos, LA, NG

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