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Sales And Operations Coordinator

Sales And Operations Coordinator

Work in NigeriaLagos, Lagos, NG
30+ days ago
Job description

Responsibility

  • Manage in-store sales and ensure excellent customer service
  • Communicate with clients professionally via WhatsApp, email, Instagram & TikTok DMs, calls,

and in-store interactions

  • Provide expert product knowledge and recommendations to clients
  • Process orders and coordinate delivery arrangements
  • Handle customer complaints and resolve issues professionally
  • Digital Marketing & Social Media

  • Create engaging content for Instagram, TikTok and WhatsApp Status including Reels, Stories, and posts
  • Develop and execute social media marketing strategies
  • Take high-quality product photographs for online catalogue and social media
  • Monitor social media engagement and respond to comments / messages
  • Collaborate on seasonal marketing campaigns
  • Administrative & Operational Tasks

  • Maintain accurate records using Odoo ERP system
  • Prepare reports and presentations using Excel, Word, and PowerPoint
  • Track inventory levels and coordinate with management on stock requirements
  • Process invoices and maintain customer databases
  • Support overall business operations as needed
  • Maintain a well-presented, festive, and welcoming store environment
  • Support Christmas tree decoration and in-store styling
  • Requirements

  • Bachelor's degree or equivalent experience in Business, Marketing, or related field
  • Minimum 3-5 years experience in retail sales or customer service
  • Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Experience with ERP systems, preferably Odoo
  • Strong social media content creation skills, especially Instagram Reels
  • Good photography skills for product imagery
  • Strong written and verbal English communication skills (WhatsApp, email)
  • Proven ability to work independently and manage multiple tasks
  • Organized, proactive, and detail-oriented
  • (Bonus) Decorating skills for Christmas trees / displays
  • Location : Ikoyi

    Remuneration : 250,000 Monthly

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    Sales • Lagos, Lagos, NG