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Customer Support

Customer Support

New TechIkeja, Lagos, NG
29 days ago
Job description
  • JOB TITLE :
  • Technical Support Engineer (ISP industry experience)
  • Location : Ikeja, Lagos.

    We're looking for a Technical Support Engineer to join our team. This role requires a strong understanding of IT and telecommunications technologies, excellent communication skills, and a passion for helping people.

    Key Responsibilities

    • Respond to customer inquiries via phone, email, or chat, and provide prompt and effective technical assistance.
    • Diagnose and resolve complex technical issues related to our products and services, including network connectivity, hardware, and software problems.
    • Maintain detailed and accurate records of all customer interactions and technical solutions in our ticketing system.
    • Qualifications

      BSC / HND in any discipline

      A solid understanding of telecommunications technologies.

      Month Pay : 150,000

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    Customer Support • Ikeja, Lagos, NG

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