Assistant Operation Manager

Key Responsibilities

1. Operations Management

Assist in developing, implementing, and improving operational systems, processes, and best practices.

Oversee day-to-day operations to ensure efficiency and compliance with company policies.

Monitor workflow and ensure operational targets are met.

Help manage budgets, inventory, and resource allocation.

2. Staff Supervision & Development

Support in recruiting, training, and evaluating operational staff.

Supervise team performance and provide coaching or corrective feedback when necessary.

Foster a positive, productive, and safe work environment.

3. Process Improvement & Quality Control

Identify operational inefficiencies and propose process improvements.

Ensure quality standards are consistently met across departments.

Track key performance indicators (KPIs) and prepare regular operational reports.

4. Coordination & Communication

Act as a liaison between management and operational staff.

Coordinate with other departments (e.g., HR, Finance, Sales) to align operational goals.

Assist in scheduling meetings and communicating operational updates.

5. Compliance & Safety

Ensure operations adhere to legal, regulatory, and company safety standards.

Conduct regular inspections to maintain workplace safety and operational integrity.

6. Customer & Vendor Relations

Support customer service operations and help resolve escalated issues.

Assist in managing relationships with suppliers, contractors, and partners.