Client Relations Jobs in Nigeria

Job Summary :

FHI 360 is seeking a Director of Monitoring, Evaluation, Research, and Learning (MERL) for the USAID GH Social and Behavior Change (GH SBC) Activity. GH SBC is a five-year cooperative agreement that aims to increase implementation of theory-informed, evidence-based, locally-led social and behavior change programming. The Director of MERL is an advanced subject matter expert who sets technical design and direction and consults for one or more large, highly complex technical units of a functional domain in the areas of MERL. The MERL Director will serve as the technical lead for all MERL activities conducted under the project, overseeing a team of research, M&E, knowledge management and communications advisors. In this role they will be responsible for overseeing the strategic design of MERL systems, processes, and tools; implementation of MERL activities; and documentation and dissemination of results and learning. Ensures quality of existing activities across the award. Sets agenda to guide the investment of resources in a technical space. Oversees all aspects of work globally. Establishing and monitoring best practices. Leads business development. Leads staff members’ development and mentoring. Overall responsibility for budget and regulatory compliance. Main point of contact with donors and stakeholders on technical matters. Leads large complex technical components of the organization and is accountable for developing the technical strategic and operational plans, goals, and policies.

Accountabilities :

Technical Requirements :

• Works on problems that are routine in nature and are standard procedures and policies
• Exercises judgment within defined practices and policies to perform duties
• Responsible for planning and scheduling own workflow and timetables, within technical area and function guidelines
• Strategic focus for all activities, independent of degree of complexity
• Considered a technical expert in their field by internal and external entities
• Creates local, national, and / or regional guidelines and normative policies for subject matter areas of expertise
• Interprets findings and makes recommendations for improvements
• Performs other duties as assigned

Project Design Implementation :

Business Development and Client / Funder Support :

Partner / Sub-Award Management :

Staff Leadership and Training :

Project / Program Reporting :

Quality Assurance :

Applied Knowledge & Skills :

Problem Solving & Impact :

Supervision Given / Received :

Education :

Experience :

Typical Physical Demands :

Technology to be Used :

Travel Requirements :

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employerwhereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding : FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and / or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work / life balance. Join our global workforce to make a positive difference for others — and yourself.

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