IS - Administrator Analyst

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet.

We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.

We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices.

We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

Job Objectives :

• Provide first level support for official collaboration and messaging tools.
• Timely response to issues logged on Jira
• Support / provide technical support to all Kuda personnel on technology-

based incidents

basic hardware and software problems, and escalating complex issues

to senior staff.

up-to-date with security patches and updates, and assisting with the

deployment of new applications

resolutions in a ticketing system or knowledge base.

and network devices, CCTV cameras, access doors and escalate issues .

removing access for departing employees.

records.

software applications (Microsoft Office suite), and basic networking

concepts

messaging tools.

Responsibilities : FINANCIAL

PROCESS

CUSTOMER

TEAM

maximum performance.

Requirements

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to :