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Customer service engineer Jobs in Nigeria

Last updated: 7 days ago
Customer Service Representative

Customer Service Representative

OPayNG
Full-time
Job title : Customer Service Representative.Job Location : Job Field Customer Care.The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received v...Show moreLast updated: 30+ days ago
Automobile Service Engineer

Automobile Service Engineer

Pathak RecruitmentMultinational, Abroad
Full-time
Automotive engineers are involved in the design, manufacture, distribution, marketing, sales and after-sales care of cars (including racing cars), motorbikes and other commercial vehicles.Manufactu...Show moreLast updated: 30+ days ago
Hiring For Electrical Engineer

Hiring For Electrical Engineer

Garima InterprisesMultinational, Abroad
Full-time
We are hiring an electrical engineer to design and implement complex industrial, commercial, and domestic electrical systems. To do well in this role you should be a licensed professional engineer a...Show moreLast updated: 30+ days ago
DevOps Engineer

DevOps Engineer

GomoneyNigeria, NG
Full-time
We're building a team to help develop the organization and shape how we want to work.A progressive thinker who is passionate about making BIG things happen and ready to take on broad responsibiliti...Show moreLast updated: 12 days ago
Software Engineer

Software Engineer

GrowwrNG
Quick Apply
Are you a talented software engineer passionate about building innovative solutions? Growwr invites skilled professionals to join our. Work on exciting global projects, showcase your expertise, and ...Show moreLast updated: 13 days ago
CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

Surjen HealthcareNigeria
Full-time
Surjen Healthcare delivers comprehensive healthcare services directly to patients at the comfort of their homes.Blood sample collection from Home. Hassle-free hospital appointment bookings.We are a ...Show moreLast updated: 30+ days ago
Customer Care Officer

Customer Care Officer

Catilas Resources LimitedNG
Full-time
Quick Apply
Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of .The ideal candidate should possess the following responsibilities : .Responding to cu...Show moreLast updated: 30+ days ago
Customer Solutions Associate, Nigeria

Customer Solutions Associate, Nigeria

Branch InternationalNG
Quick Apply
Branch Overview Branch delivers world-class financial services to the mobile generation.With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious compa...Show moreLast updated: 30+ days ago
CIVIL ENGINEER

CIVIL ENGINEER

MPL INTERNATIONAL CORPORATIONNigeria
Good command of written and spoken English.Working Experience in Korean Company Preferable.Updated Resume with detailed job descriptions ( Word Format ). Applicants must be EX DAEWOO E&C NIGERIA.Int...Show moreLast updated: 30+ days ago
iOS Engineer

iOS Engineer

FairMoneyNG
Full-time
Quick Apply
FairMoney is a credit-led mobile bank for emerging markets.The company was launched in 2017, operates in Nigeria & India, and raised close to €50m from global investors like Tiger Global, DST &...Show moreLast updated: 11 days ago
QA Engineer

QA Engineer

EldaKerrNG
Quick Apply
We are seeking a detail-oriented.As a QA Engineer, you will play a key role in identifying and resolving product issues, ensuring a seamless user experience for our target audience.This is a projec...Show moreLast updated: 7 days ago
Client Service Representative (Customer Services) - Remote

Client Service Representative (Customer Services) - Remote

The Credit ProsNG
Full-time
Quick Apply
Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY : .Unlock Your Potential in the Thriving Credit Industry! .Are you ready to take your career to new heights? At The...Show moreLast updated: 30+ days ago
Electrical Engineer

Electrical Engineer

Redmil Business MallMultinational, Abroad
Full-time
Show moreLast updated: 30+ days ago
Design Engineer

Design Engineer

Prime ImmigrationMultinational, Abroad
Full-time
We're looking for an experienced Tool and Die Maker who is ready for a brand new challenge.You'll be helping to build a new facility for a large international company from the ground up.Design &...Show moreLast updated: 30+ days ago
Backend Engineer

Backend Engineer

OutSystemsJois, Nigeria
At OutSystems (Contractor), in Portugal.Strong experience in C#, and Kubernetes and AWS.You’ll be part of the team responsible for developing the next generation of capabilities for one of our plat...Show moreLast updated: 30+ days ago
Service Head

Service Head

BDHRS Talent 4.0 Pvt. Ltd.Nigeria
Oversee service operations, ensuring customer satisfaction and loyalty.Manage and lead a team of service staff, providing guidance and support. Develop and implement service strategies to improve ef...Show moreLast updated: 30+ days ago
RF Engineer

RF Engineer

Flarial Services LlpMultinational, Abroad
Full-time
We are Hiring for RF Engineer .Ensuring RF test equipment is calibrated to industry standards.Testing, cleaning, and packing field equipment. Traveling to customer locations and field site...Show moreLast updated: 30+ days ago
DevSecOps Engineer

DevSecOps Engineer

HostelworldNigeria
At Hostelworld (Permanent), in Porto, Portugal.Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing s...Show moreLast updated: 30+ days ago
Service Engineer

Service Engineer

Husk Power SystemsNigeria, NG
Full-time
Husk is seeking a Service Engineer who will be responsible for all plant Operations and Maintenance for these plants and report to the Operations and Maintenance Manager. The individual must have a ...Show moreLast updated: 19 days ago
Data Engineer

Data Engineer

International Rescue CommitteeNigeria
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by confl...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

OPayNG
30+ days ago
Job type
  • Full-time
Job description

Job title : Customer Service Representative

Job Location : Job Field Customer Care Deadline : February 14, 2025 Quick Recommended Links

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Job Summary

The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received via OPay customer support telephone lines, establishing and management of customer relationships.

Key Duties / Responsibilities

  • Answer all incoming calls from customers and provide resolution to complaints, inquiries, and requests.
  • Document and report all call information according to standard operating procedure.
  • Escalate pending / failed transactions and other non-First Time Resolution complaints to the Follow-up team.
  • Follow up with customer calls where necessary.
  • Report service failures and other product-related issues observed while taking calls from customers to the call center management for further action.
  • Requirements

  • Minimum of HND / BSC in Mass Communication or related field.
  • 0 - 1year experience as a call center or customer service agent.
  • Strong written and verbal communication skills, with attention to detail Strong analytical, organizational, and multi-tasking skills.
  • Energetic, highly self-motivated, and able to work efficiently and productively.
  • Salary - 70k + bonus Gross which improves after confirmation in 3 months

    Just so you know, candidates within Lagos Ikeja and its environs are advised to apply.