Talent.com
This job offer is not available in your country.
Service Head

Service Head

BDHRS Talent 4.0 Pvt. Ltd.Nigeria
30+ days ago
Job description

Job Description

  • Oversee service operations, ensuring customer satisfaction and loyalty.
  • Manage and lead a team of service staff, providing guidance and support.
  • Develop and implement service strategies to improve efficiency and quality.
  • Ensure compliance with company policies and procedures.
  • Conduct performance metrics analysis and adjust strategies accordingly.
  • Build and maintain relationships with customers, dealers, and industry partners.
  • Collaborate with the sales team ...

Skills

Bachelor's degree in Mechanical Engineering, Automobile Engineering, or a related field.

  • At least 10 years of experience in service management roles in the automobile industry.
  • Proven track record of improving service efficiency and customer satisfaction.
  • Strong leadership, management, and communication skills.
  • Excellent understanding of the Nigerian automobile market and industry trends.
  • Ability to analyze data, identify trends, and make informed decisions.
  • Create a job alert for this search

    Head • Nigeria