Communication & Content Associate

Job Description

This is a remote position.

We're looking for someone who can translate complex technology into stories that resonate with the people making buying decisions : the CEO tired of playing IT support, the CFO calculating the cost of downtime, the IT Director drowning in Level 1 tickets.

You won't be writing fluffy brand content or chasing vanity metrics. You'll be crafting narratives that connect Rayda's revolutionary AI IT platform to the daily frustrations, budget pressures, and strategic challenges our buyers face. Your words will help founders see the hours they're losing to password resets. They'll help CFOs calculate what $100K in IT staff actually costs. They'll help IT managers envision a world where their team focuses on innovation instead of "my laptop is slow" tickets.

This isn't about product features. It's about the relief of not being woken up at 3 AM for a server issue. It's about the confidence of knowing your 10-person startup has enterprise-grade security. It's about reclaiming your Saturday from setting up a new hire's laptop.

You'll be responsible for :

• Writing content that sells by telling truth – Blog posts, case studies, landing pages, email campaigns, and sales collateral that speak directly to the pain points of CIOs, founders, IT managers, and CFOs
• Owning our content strategy – From ideation to execution, you'll develop content themes that align with our sales cycles and actually move the needle on pipeline
• Crafting founder-led thought leadership – Ghostwriting LinkedIn posts, articles, and presentations that position our leadership as pioneers in the AI employee space
• Building customer narratives – Interviewing customers and translating their experiences into compelling success stories and testimonials
• Supporting sales enablement – Creating one-pagers, pitch decks, objection handlers, and email sequences that help our team close deals
• Channeling our brand voice – Ensuring everything we publish is professional but approachable, confident without arrogance, empathetic to real business problems

What We're Looking For

You're not a fit if you :

You are a fit if you :

Requirements

Nice to have :

Benefits

Requirements

2-4 years of B2B content marketing or communications experience, preferably in SaaS, tech, or professional services Portfolio demonstrating crisp, compelling business writing (no creative fiction samples) Proven ability to interview subject matter experts and customers to extract compelling stories Experience writing for technical and business audiences (IT leaders, executives, founders) Strong understanding of B2B buying journeys and content's role in pipeline generation Self-starter mentality with excellent project management skills Nice to have : Experience in early-stage startups or high-growth environments Background in IT, enterprise software, or AI / automation space Understanding of SEO and content distribution best practices Experience with content performance analytics and optimization Familiarity with HubSpot, Notion, or similar content / marketing tools