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Remote Bookkeeping Assistant - Africa

Remote Bookkeeping Assistant - Africa

ScalesourceNG
1 day ago
Job type
  • Quick Apply
Job description

Remote Bookkeeping Assistant

Location :  Remote (must live outside the U.S.)

Salary :  $1,200 USD / month

Hours :  40 hours per week

Summary

We are seeking a full-time  Remote Bookkeeping Assistant  to support the Owner and CEO. This is an excellent opportunity to be part of a professional management team and gain valuable experience in day-to-day business operations. The ideal candidate is a highly organized, detail-oriented, and proactive professional with a background in administrative support, customer service, and bookkeeping. You should possess strong English and Spanish communication skills, a customer-first mindset, and a solid understanding of technology and cloud-based systems. Experience with QuickBooks Online is essential.

Detailed Responsibilities

Customer Inquiry Handling

  • Respond promptly and professionally to customer inquiries via phone, email, and text.
  • Address questions, concerns, and requests with accuracy and courtesy.
  • Provide detailed information about products, services, and pricing.
  • Assist customers in scheduling appointments and consultations.

Client Qualification

  • Follow a structured script to pre-qualify potential clients.
  • Assess if customers meet the service criteria.
  • Collect relevant client details to support the sales process.
  • Appointment Coordination

  • Efficiently schedule appointments based on availability and logistics.
  • Use calendar software to maintain an organized system.
  • Communicate appointment details clearly with customers and staff.
  • Sales, Administrative & Accounting Support

  • Assist the sales team with administrative functions.
  • Follow up with sales staff to ensure timely completion of appointments and action items.
  • Use QuickBooks Online for billing, invoicing, payment processing, and data entry.
  • Support Accounts Receivable (AR) and Accounts Payable (AP) processes.
  • Bookkeeping & Inventory Management

  • Run inventory processes.
  • Create and manage sales orders.
  • Create and manage contracts.
  • Maintain accurate financial and product records.
  • Ensure timely and accurate data entry and reconciliation.
  • Task Management & Follow-Up

  • Track assigned tasks and follow through to completion.
  • Provide reminders and support to ensure accountability within the team.
  • Customer Reviews & Feedback

  • Compile closed client lists for follow-up.
  • Reach out to clients to request feedback and online reviews.
  • Guide clients through the review process and follow up as needed.
  • Qualifications / Requirements

  • Proven experience with QuickBooks Online
  • Experience in inventory
  • Experience in bookkeeping, including invoicing, and basic financial reporting.
  • Comfortable creating contracts and sales orders.
  • Tech-savvy with the ability to learn new tools quickly.
  • Highly organized with excellent attention to detail.
  • Strong written and verbal communication skills in both English and Spanish.
  • Background in customer service, administrative support, or sales coordination.
  • Ability to work independently and manage multiple priorities.
  • Schedule

  • Full-time, 40 hours per week.
  • Create a job alert for this search

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