Job Summary We’re looking for a Collections Specialist to manage end-to-end collections, contact U.S.
clients on past due invoices, negotiate payment plans, resolve billing issues, and keep accurate AR records bringing strong negotiation skills, and proficiency in Excel / QuickBooks.
Core Tasks : Manage accounts receivable and oversee the collections process from start to finish Contact clients regarding past due invoices via phone and email Negotiate payment plans following SOPs as needed Resolve billing issues in a professional and timely manner Maintain accurate records of all collection activities and update accounts accordingly Report on outstanding invoices and collections efforts on a regular basis Work with finance and sales to address disputes and ensure cash flow targets are met Assist with other ad-hoc AR-related tasks as needed Must-Haves : 3+ years of experience in a collections or accounts receivable role Experience working on collections for clients in the USA Strong, assertive communication and negotiation skills over the phone and email Demonstrated ability to remain professional under pressure Solid understanding of billing, invoicing, and basic accounting principles Proficiency with Microsoft Excel / GSheets Strong organizational skills with attention to detail Ability to work full-time EST Nice-to-Haves : Experience working in collections for construction (or similar field) Proficiency with Quickbooks for recording and tracking AR events Powered by JazzHR
Nigeria • NG