Job Description
- Lead the full lifecycle of enterprise application implementations — from discovery and requirements gathering to go-live and post-deployment support.
- Create and manage detailed implementation plans, timelines, resource allocations, and risk mitigation strategies.
- Serve as the primary point of contact for clients during implementation projects
- Facilitate workshops, meetings, and presentations to ensure alignment with client goals and expectations.
- Build trusted advisor relationships with key business and technical stakeholders.
- Lead cross-functional teams, including business analysts, developers, testers, and change managers
- Assign and oversee tasks, ensuring deliverables meet scope, schedule, and quality standards.
- Conduct project reviews, debriefs, and continuous improvement activities.
- Translate business requirements into technical specifications and solution designs.
- Oversee configuration and customization efforts to meet client-specific needs.
- Ensure data integrity and security during migration and deployment phases.
- Oversee system testing, user acceptance testing (UAT), and issue resolution.
- Develop training plans and support materials for end-users.
- Monitor system performance and user adoption post-implementation.
- Continuously improve implementation methodologies, tools, and templates.
Requirements
QUALIFICATIONS REQUIRED :
Bachelor’s Degree in Information Systems, Computer Science, Business Administration, or a related field.Master’s Degree in Business Administration, Information Systems, or Project Management is an advantage.At least 4 years of experience in enterprise application implementation or systems integration, including 2 years in a lead role or project management role.Proven experience implementing enterprise systems.Experience in client-facing roles, preferably within a B2B or professional services environment.Hands-on experience with system configuration, data migration, testing, and change management.Experience working in agile, hybrid, or waterfall project environments.REQUIRED CERTIFICATIONS / INDUSTRY-SPECIFIC QUALIFICATIONS :
PMP, PRINCE2, or Certified ScrumMaster (required or strongly preferred).Vendor certifications such as :Microsoft Dynamics 365 Functional Consultant / ArchitectSalesforce Certified Administrator or ConsultantOracle Cloud CertificationSAP Certified Application AssociateITIL Foundation Certification.Requirements
Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.MBA or equivalent postgraduate qualification is an advantage.Minimum of 7–10 years of experience in sales, with at least 3 years in channel or partner sales management, preferably in the business technology solutions industry.Proven track record of achieving sales targets and managing high-performing channel relationships.Experience in multi-industry client engagement is highly desirable.