Freelance Case Management (Kano)

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

The Case Management Associate is responsible for analyzing and reporting fraud, waste, and abuse data, managing the escalation of emergency cases, conducting mortality investigations, overseeing general case management and care coordination activities, managing at-risk cases, and monitoring ICU admissions of enrollees receiving healthcare services from providers within the Reliance HMO Providers network.

Responsibilities

• Analyze claims data, billing records, and other relevant information to identify patterns, anomalies, and potential cases of fraud, waste, and abuse
• Utilize data analytics tools and techniques to identify trends, outliers, and potentially fraudulent activities
• Collaborate with medical professionals, forensic experts, and internal teams to gather relevant information and conduct thorough investigations
• Ensure compliance with applicable laws, regulations, and company policies related to fraud, waste, and abuse investigations, emergency
• Case management, mortality investigations, general case management, managing at-risk cases, and ICU admissions

Requirements

Benefits

We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.

Comprehensive health coverage for you and your family, because your well-being comes first.

Take the time you need when you need it—no limits, no questions.

Play a key role in transforming customer experiences and shaping healthcare innovation.

Join a supportive, inclusive, and team-focused environment that celebrates diversity.

Access tools, mentorship, and resources to elevate your skills and career.

We provide an allowance to support your ongoing professional growth and skill enhancement.