Customer Service Jobs in Nigeria

Last updated: 11 days ago

Customer Service Representative

OPayNG

Full-time

Job title : Customer Service Representative.Job Location : Job Field Customer Care.The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received v...Show moreLast updated: 30+ days ago

Automobile Service Engineer

Pathak RecruitmentMultinational, Abroad

Full-time

Automotive engineers are involved in the design, manufacture, distribution, marketing, sales and after-sales care of cars (including racing cars), motorbikes and other commercial vehicles.Manufactu...Show moreLast updated: 30+ days ago

Medical Sales Associate

Freelancer NMultinational, Abroad

Full-time

We are looking to hire a persuasive and customer-oriented medical sales representative to persuade health care professionals to purchase our medical products. The medical sales representatives respo...Show moreLast updated: 30+ days ago

CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

Surjen HealthcareNigeria

Full-time

Surjen Healthcare delivers comprehensive healthcare services directly to patients at the comfort of their homes.Blood sample collection from Home. Hassle-free hospital appointment bookings.We are a ...Show moreLast updated: 30+ days ago

Customer Care Officer

Catilas Resources LimitedNG

Full-time

Quick Apply

Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of .The ideal candidate should possess the following responsibilities : .Responding to cu...Show moreLast updated: 30+ days ago

Customer Solutions Associate, Nigeria

Branch InternationalNG

Quick Apply

Branch Overview Branch delivers world-class financial services to the mobile generation.With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious compa...Show moreLast updated: 30+ days ago

Admin & Customer Support Specialist

GrowwrNG

Quick Apply

Are you an organized, detail-oriented professional with a passion for providing exceptional administrative or customer support? Growwr invites skilled individuals in. Collaborate with businesses wor...Show moreLast updated: 18 days ago

Relationship Management Officer (ABO - DM)

Wema Bank PlcNigeria, NG

Full-time

Job title : Relationship Management Officer (ABO - DM).The Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and...Show moreLast updated: 11 days ago

Client Service Representative (Customer Services) - Remote

The Credit ProsNG

Quick Apply

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY : .Unlock Your Potential in the Thriving Credit Industry! .Are you ready to take your career to new heights? At The...Show moreLast updated: 30+ days ago

Senior Journalist, BBC Igbo Service

BBCNG

Local terms and conditions apply.Location : Office Base is Lagos, Nigeria.If you need to discuss adjustments or access requirements for the interview process please contact the k.For any general que...Show moreLast updated: 19 days ago

Remote Customer Success Manager – Tadaweb

JobspaddyNigeria

Full-time

Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago

Store Promoter

Smollan West AfricaNigeria

We’re on the lookout for an experienced a Promoter to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong cus...Show moreLast updated: 30+ days ago

Restaurant Manager in Australia, Canada

Dream Mart ServicesMultinational, Abroad

Full-time

Restaurant Manager Roles & Responsibilities : -.Coordinate daily Front of the House and Back of the House restaurant operations. Deliver superior service and maximize customer satisfaction.Respond...Show moreLast updated: 30+ days ago

Service Head

BDHRS Talent 4.0 Pvt. Ltd.Nigeria

Oversee service operations, ensuring customer satisfaction and loyalty.Manage and lead a team of service staff, providing guidance and support. Develop and implement service strategies to improve ef...Show moreLast updated: 30+ days ago

Senior Associate, New Vaccines Introduction and Service Delivery

Clinton Health Access Initiative, IncNigeria

The Clinton Health Access Initiative, Inc.CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries.We wor...Show moreLast updated: 30+ days ago

Front Office Manager

Shashank Mishra HiringMultinational, Abroad

Full-time

We are looking for a Front office manager to manage our reception area.You will act as the face of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front ...Show moreLast updated: 30+ days ago

Cold Caller / Telemarketer

Alpha-CX Alpha Intelligent Technology Co.LTDNigeria

Alpha CX is a leading Business Process Outsourcing (BPO) company specializing in providing exceptional customer support services to businesses across various industries, including ecommerce, fintec...Show moreLast updated: 30+ days ago

Service Engineer

Husk Power SystemsNigeria, NG

Full-time

Husk is seeking a Service Engineer who will be responsible for all plant Operations and Maintenance for these plants and report to the Operations and Maintenance Manager. The individual must have a ...Show moreLast updated: 24 days ago

Customer Services Manager – Sub Saharan Africa

Joblist NigeriaNigeria, NG

Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customers issues and follow problems through to resolution. Set a clear mission and depl...Show moreLast updated: 30+ days ago

Civil Engineer

Xico India ManagementMultinational, Abroad

Full-time

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.Maintains quality service by enforcing quality and customer service standards, analyzing and resolving ...Show moreLast updated: 30+ days ago

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Customer Service Representative

OPayNG

30+ days ago

Job type

Full-time

Job description

Job title : Customer Service Representative

Job Location : Job Field Customer Care Deadline : February 14, 2025 Quick Recommended Links

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Job Summary

The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received via OPay customer support telephone lines, establishing and management of customer relationships.

Key Duties / Responsibilities

Answer all incoming calls from customers and provide resolution to complaints, inquiries, and requests.

Document and report all call information according to standard operating procedure.

Escalate pending / failed transactions and other non-First Time Resolution complaints to the Follow-up team.

Follow up with customer calls where necessary.

Report service failures and other product-related issues observed while taking calls from customers to the call center management for further action.

Requirements

Minimum of HND / BSC in Mass Communication or related field.

0 - 1year experience as a call center or customer service agent.

Strong written and verbal communication skills, with attention to detail Strong analytical, organizational, and multi-tasking skills.

Energetic, highly self-motivated, and able to work efficiently and productively.

Salary - 70k + bonus Gross which improves after confirmation in 3 months

Just so you know, candidates within Lagos Ikeja and its environs are advised to apply.