Customer Care Representative Jobs in Nigeria

Create a job alert for this search

Customer Care Representative • Nigeria

Last updated: 1 day ago

Customer Care Officers

Catilas Resources LimitedNG

Quick Apply

Catilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire.The ideal candidate would be performing the following responsibilities : . Customer Service & Inquiry Han...Show moreLast updated: 30+ days ago

Customer Sales Agent

ProductHeights ConsultingNigeria, Nigeria

Job title : Customer Sales Agent.We are looking for a dynamic and results-driven Customer Sales Agent to join our team.The ideal candidate will be responsible for engaging with prospective and exis...Show moreLast updated: 14 days ago

Assistant Technical Officer, Primary Health Care

FHI 360Nigeria

Assistant Technical Officer, Primary Health Care.The Assistant Technical Officer, PHC will provide technical and programmatic support to implement high quality clinical care and support activities ...Show moreLast updated: 5 days ago

Promoter : Brand Ambassador - Nigeria

Smollan West AfricaNigeria, NG

At Smollan, we’re on an evolutionary journey where we’re shifting our story.We’re looking for truly unique people who believe in fostering a diverse and inclusive environment.Wher...Show moreLast updated: 30+ days ago

CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

Surjen HealthcareNigeria

Surjen Healthcare delivers comprehensive healthcare services directly to patients at the comfort of their homes.Blood sample collection from Home. Hassle-free hospital appointment bookings.We are a ...Show moreLast updated: 30+ days ago

Junior Hub Manager

Jaza EnergyNigeria, Nigeria

Job title : Junior Hub Manager.The Junior Hub Manager is the second layer of the front-line team directly managing the launch of new Hubs / Shops and supporting growth toward Hub profitability.A...Show moreLast updated: 13 days ago

Doctor, Stabilization Center

International Medical CorpsNigeria NG

The incumbent will be responsible for the overall implementation of CMAM and IYCF in collaboration with other nutrition and SMOH staff and integration with other programs.This position will facilit...Show moreLast updated: 1 day ago

Analyst - Customer Acquisition and Compliance Enugu.Sales and Distribution

MTN GroupSouth South Region, Nigeria

Manager - Customer Acquisition and Compliance East.To collate and analyze SIM Cards registration, SIMS availability / Supply and Distribution, Activations, Customer Retention and churn intelligence i...Show moreLast updated: 5 days ago

Marketing Manager – Gaming, Betting, & Gambling Job – Market related salary – Lagos, Nigeria

Initiate InternationalNigeria

Our client is the leading GameTech enterprise in Greece and are a rapidly expanding force globally and are looking for a. They are committed to harnessing cutting-edge technology to deliver unparall...Show moreLast updated: 30+ days ago

Trade Finance Professional

Euro Exim BankNigeria

Lucia, West Indies, Euro Exim Bank is an award-winning international trade finance institution providing trade solutions for importers, contractors, and exporters. We have a Class ‘A’ international ...Show moreLast updated: 30+ days ago

Research Assistant (Volunteer)

Ifunanya Care InitiativeNigeria, Nigeria

Job title : Research Assistant (Volunteer).We are committed to making informed, research-driven decisions that enhance our social and environmental impact. Therefore, we need YOU to play a vital rol...Show moreLast updated: 22 days ago

Product Operations Manager – HelloMe Limited

JobspaddyNigeria

HelloMe Money, a product of HelloMe Limited, is a fintech digital banking organization striving to offer Banking as a Service (BaaS) with international payment solutions. Our mission is to create fi...Show moreLast updated: 30+ days ago

Admissions Representative

Atlantic International University (AIU)Nigeria

Atlantic International University (AIU) is a unique alternative to the more than 6,700 traditional colleges and universities in the United States, we utilize a sustainable and andragogic approach t...Show moreLast updated: 30+ days ago

Software Engineering Manager | Tech Lead | CARE

Wellhub (formerly Gympass)Nigeria

At Wellhub (formerly Gympass) (Permanent), in Portugal.Apply now for a career that puts wellbeing first!.Wellhub (formerly Gympass •) is a corporate wellness platform that connects employees to the ...Show moreLast updated: 30+ days ago

Visual Communications Consultant

Population Services International (PSI)Nigeria

About the PSI and DISC Programme : .The Delivering Innovation in Self-Care (DISC) project seeks to enhance its visual storytelling and communications through high-quality, representative photography ...Show moreLast updated: 2 days ago

Admissions Representative

SnaphuntNigeria

Opportunity within a company with a solid track record of performance.Opportunity to make a positive impact.Position : Admissions Counselor / Sales / Student Recruitment Main Activity : .Call prospect...Show moreLast updated: 30+ days ago

Customer Success Associate

Talent HackersNG

Quick Apply

About the Role : We’re looking for a customer-obsessed, tech-savvy Customer Success Associate to support our growing client base in a fast-moving SaaS environment. This position requires someon...Show moreLast updated: 28 days ago

Senior Manager - Consulting Sales

OracleNigeria

Responsible for sales of Oracle consulting services.We are seeking a high-performing.Consulting Sales Representative.Oracle’s Banking and Digital Banking Consulting Services.Anglophone and select F...Show moreLast updated: 15 days ago

WFH Brand Consultant for Promotional Products

iPromoNG

Quick Apply

Position Title : Brand Consultant Job Summary : The Brand Consultant will generate sales leads and opportunities for the iPromo Sales Team. Leads will be generated by qualifying inb...Show moreLast updated: 14 days ago

This job offer is not available in your country.

Customer Care Officers

Catilas Resources LimitedNG

30+ days ago

Job type

Quick Apply

Job description

Job Summary

Catilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire highly motivated Customer Care Officers. The ideal candidate would be performing the following responsibilities :

Customer Service & Inquiry Handling

Respond to customer inquiries via phone, email, one-on-one interactions, etc.
Provide information about banking products, services, policies, and procedures.
Maintain a professional and positive attitude while assisting customers.

Cash Handling & Tellering Functions

Process deposits, withdrawals, transfers, and payments accurately and efficiently.

Handle cash transactions, verify amounts, and ensure accurate record-keeping.

Reconcile daily transactions and balance cash drawers at the end of day.

Issue cheques, drafts, and other banking instruments.

Issue Resolution & Technical Support

Identify counterfeit notes and report suspicious transactions in compliance with regulatory guidelines.

Resolve customer complaints promptly, ensuring a positive experience.

Investigate discrepancies, identify root causes, and implement solutions.

Assist customers with online and mobile banking issues, troubleshooting as needed.

Request & Transaction Processing

Facilitate account opening, loan applications, and card issuance.

Assist with order placements, transaction tracking, and processing.

Customer Education & Cross-Selling

Educate customers on product features and benefits.

Promote additional banking products and services, such as loans, savings plans, and investment options.

Recommend upgrades or complementary financial solutions to meet customer needs.

Records Management & Compliance

Update and maintain accurate customer records in the banking database.

Document customer interactions, feedback, and resolutions.

Adhere to banking regulations, anti-money laundering (AML) policies, and data protection guidelines.

Collaboration & Performance Metrics

Work closely with other departments to ensure smooth issue resolution.

Meet service metrics such as response time, resolution rate, and customer satisfaction scores.

Contribute to process improvement initiatives and provide customer feedback to enhance services.

Continuous Improvement & Customer Experience

Stay updated on banking policies, industry trends, and new financial products.

Strive to exceed customer expectations and build long-term relationships.

Ensure an empathetic and customer-focused approach in all interactions.

Requirements

Education Requirements :

Candidate must be an Ordinary National Diploma (OND) holder in any field with a minimum of Lower Credit.

Applicants must be 27 years old as of last birthday.

Skills Requirements :

Banking operations experience is an added advantage.

Strong numerical, problem-solving, and time-management skills.

High level of accountability, efficiency, and accuracy.

Proficiency in MS Office (Excel, Word, and Outlook).

Excellent communication, interpersonal, and customer service skills.

Integrity, professionalism, and a strong work ethic.

Location : Nationwide

Benefits

Salary is attractive including HMO, Pension, Leave and 13-Month Allowances.