Customer Care Representative Jobs in Nigeria

Last updated: 17 hours ago

Customer Service Representative

OPayNG

Full-time

Job title : Customer Service Representative.Job Location : Job Field Customer Care.The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received v...Show moreLast updated: 30+ days ago

Medical Sales Associate

Freelancer NMultinational, Abroad

Full-time

We are looking to hire a persuasive and customer-oriented medical sales representative to persuade health care professionals to purchase our medical products. The medical sales representatives respo...Show moreLast updated: 30+ days ago

Sales Representative – Veda App

Cybadot TechnologiesNigeria

We are dedicated to connecting the world with innovative solutions using artificial intelligence.Based on our track record, Cybadot has swiftly established itself as the worldwide leader in develop...Show moreLast updated: 30+ days ago

Customer Care Officer

Catilas Resources LimitedNG

Quick Apply

Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of .The ideal candidate should possess the following responsibilities : .Responding to cu...Show moreLast updated: 30+ days ago

Country Representative – Nigeria

WorldFishNigeria

WorldFish is an international, nonprofit research and innovation institution that creates, advances, and translates aquatic food systems science into scalable solutions. We vision an inclusive world...Show moreLast updated: 22 days ago

CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

Surjen HealthcareNigeria

Full-time

Surjen Healthcare delivers comprehensive healthcare services directly to patients at the comfort of their homes.Blood sample collection from Home. Hassle-free hospital appointment bookings.We are a ...Show moreLast updated: 30+ days ago

Admin & Customer Support Specialist

GrowwrNG

Quick Apply

Are you an organized, detail-oriented professional with a passion for providing exceptional administrative or customer support? Growwr invites skilled individuals in. Collaborate with businesses wor...Show moreLast updated: 23 days ago

Senior Backend Software Engineer | CARE

Wellhub (formerly Gympass)Nigeria

At Wellhub (formerly Gympass) (Permanent), in Brazil.Apply now for a career that puts wellbeing first!.Wellhub (formerly Gympass •) is a corporate wellness platform that connects employees to the be...Show moreLast updated: 30+ days ago

Client Service Representative (Customer Services) - Remote

The Credit ProsNG

Quick Apply

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY : .Unlock Your Potential in the Thriving Credit Industry! .Are you ready to take your career to new heights? At The...Show moreLast updated: 30+ days ago

Admissions Representative / US based University / Telemarketing / Phone Sales / Career Counseling

Atlantic International University (AIU)Nigeria

Atlantic International University (AIU) is a unique alternative to the more than 6,700 traditional colleges and universities in the United States, we utilize a sustainable and andragogic approach t...Show moreLast updated: 30+ days ago

Remote Customer Success Manager – Tadaweb

JobspaddyNigeria

Full-time

Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago

Trade Finance Professional

Euro Exim BankNigeria

Lucia, West Indies, Euro Exim Bank is an award-winning international trade finance institution providing trade solutions for importers, contractors, and exporters. We have a Class ‘A’ international ...Show moreLast updated: 30+ days ago

Customer Success Intern

Branch InternationalNigeria, NG

Job title : Customer Success Intern.A degree from a recognised higher institution.No more than one year of post-NYSC experience. Strong interest in customer service and problem-solving.Excellent com...Show moreLast updated: 2 days ago

New!

Customer Success Representative

OnHiresNigeria, NG

Quick Apply

Join a profitable and rapidly growing SaaS startup transforming the telecommunication industry.Our cutting-edge solutions enable businesses to bypass call blocking by major carriers, addressing a c...Show moreLast updated: 17 hours ago

COUNTRY DIRECTOR NIGERIA

CARENigeria

Are you a visionary leader ready to champion transformative programs that combat poverty and injustice? Do you thrive on building strategic partnerships, leading high-performing teams, and driving ...Show moreLast updated: 17 days ago

Sales Representative

SLBNigeria, NG

Job title : Sales Representative.Our Sales and Commercial teams are responsible for making sure customers understand our work and helping them find the right solution to their challenges.As soon as...Show moreLast updated: 2 days ago

Staff Care Specialist

One Acre FundNigeria

Founded in 2006, One Acre Fund equips more than 4 million smallholder farmers to make their farms more productive.Across nine countries that together are home to two-thirds of Africa’s farmers, we ...Show moreLast updated: 20 days ago

Pharmaceutical Sales Representative

RMSP AcademyMultinational, Abroad

Full-time

We are searching for a connected pharmaceutical sales representative to augment our team of expert staff.The pharmaceutical sales representative will be required to forge relationships with current...Show moreLast updated: 30+ days ago

Sales Representative – Veda App

SnaphuntNigeria

A role that offers a breadth of learning opportunities.Acquiring and managing relationships with schools, educational institutions, and corporate clients in your area of focus to achieve sales targ...Show moreLast updated: 30+ days ago

Customer Services Manager – Sub Saharan Africa

Joblist NigeriaNigeria, NG

Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customers issues and follow problems through to resolution. Set a clear mission and depl...Show moreLast updated: 30+ days ago

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Customer Service Representative

OPayNG

30+ days ago

Job type

Full-time

Job description

Job title : Customer Service Representative

Job Location : Job Field Customer Care Deadline : February 14, 2025 Quick Recommended Links

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Job Summary

The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received via OPay customer support telephone lines, establishing and management of customer relationships.

Key Duties / Responsibilities

Answer all incoming calls from customers and provide resolution to complaints, inquiries, and requests.

Document and report all call information according to standard operating procedure.

Escalate pending / failed transactions and other non-First Time Resolution complaints to the Follow-up team.

Follow up with customer calls where necessary.

Report service failures and other product-related issues observed while taking calls from customers to the call center management for further action.

Requirements

Minimum of HND / BSC in Mass Communication or related field.

0 - 1year experience as a call center or customer service agent.

Strong written and verbal communication skills, with attention to detail Strong analytical, organizational, and multi-tasking skills.

Energetic, highly self-motivated, and able to work efficiently and productively.

Salary - 70k + bonus Gross which improves after confirmation in 3 months

Just so you know, candidates within Lagos Ikeja and its environs are advised to apply.