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Customer service engineer Jobs in Nigeria

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Customer service engineer • nigeria

Last updated: 1 day ago
Customer Care Officers

Customer Care Officers

Catilas Resources LimitedNG
Quick Apply
Catilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire.The ideal candidate would be performing the following responsibilities : . Customer Service & Inquiry Han...Show moreLast updated: 23 days ago
B1 Engineer

B1 Engineer

Joblist NigeriaNigeria, NG
Focuses on engines and airframes of the aircraft.Keeps records of and performs scheduled maintenance.Determining the condition of the aircraft’s parts and equipment. Analyzing and interpreting techn...Show moreLast updated: 30+ days ago
Finance Systems Engineer (NetSuite Developer)

Finance Systems Engineer (NetSuite Developer)

Moniepoint Inc.Nigeria, Nigeria
Job title : Finance Systems Engineer (NetSuite Developer).Engineering at Moniepoint is an inspired, customer-focused community, dedicated to crafting solutions that redefine our industry.We also ma...Show moreLast updated: 28 days ago
Arabic NLP Engineer

Arabic NLP Engineer

DeRisk TechnologiesNG
Quick Apply
AI models, often in collaboration with.Collaborate with data teams to ensure a.Arabic / English) for internal stakeholders and clients. Computer Science, AI, Computational Linguistics, or related fiel...Show moreLast updated: 30+ days ago
Machine Learning Engineer

Machine Learning Engineer

HostelworldNigeria
At Hostelworld (Permanent), in Porto, Portugal.Hostelworld Group PLC is a ground-breaking social network powered OTA focused on the hostel market, with a clear mission to help travellers find peopl...Show moreLast updated: 23 days ago
Customer Service Agent

Customer Service Agent

Trust WalletNigeria, Nigeria
Job title : Customer Service Agent.We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, ema...Show moreLast updated: 28 days ago
CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

Surjen HealthcareNigeria
Surjen Healthcare delivers comprehensive healthcare services directly to patients at the comfort of their homes.Blood sample collection from Home. Hassle-free hospital appointment bookings.We are a ...Show moreLast updated: 30+ days ago
Customer Support Representative - Nigeria

Customer Support Representative - Nigeria

Afriex IncNG
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About Afriex At Afriex, we're on a mission to make sending money across borders as easy as sending a text.We're building the future of remittances with speed, transparency, and affordability.As a c...Show moreLast updated: 27 days ago
iOS Engineer

iOS Engineer

FairMoneyNG
Quick Apply
FairMoney is a credit-led mobile bank for emerging markets.The company was launched in 2017, operates in Nigeria & India, and raised close to €50m from global investors like Tiger Global, DST &...Show moreLast updated: 30+ days ago
CIVIL ENGINEER

CIVIL ENGINEER

MPL INTERNATIONAL CORPORATIONNigeria
Good command of written and spoken English.Working Experience in Korean Company Preferable.Updated Resume with detailed job descriptions ( Word Format ). Applicants must be EX DAEWOO E&C NIGERIA.Int...Show moreLast updated: 30+ days ago
Software Engineer

Software Engineer

ReplaiJois, Nigeria
Join Replai’s core team, working side-by-side with our founders (CEO & CPO), and help us build the next Portuguese unicorn. Why this could be the opportunity of a lifetime.Replai ranks in Deloit...Show moreLast updated: 1 day ago
Customer Service Specialist (German Speaker)

Customer Service Specialist (German Speaker)

SnaphuntNigeria
A role that offers a breadth of learning opportunities.Opportunity within a company with a solid track record of performance. This role supports a high-quality, home-based project in the online trav...Show moreLast updated: 9 days ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyNigeria
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
Ecommerce Customer Service Specialist

Ecommerce Customer Service Specialist

Talent HackersNG
Quick Apply
Job Summary We’re seeking a proactive and experienced Customer Experience Specialist to join our fast-paced D2C ecommerce team. In this role, you’ll serve as the first point of contact f...Show moreLast updated: 29 days ago
Service Head

Service Head

BDHRS Talent 4.0 Pvt. Ltd.Nigeria
Oversee service operations, ensuring customer satisfaction and loyalty.Manage and lead a team of service staff, providing guidance and support. Develop and implement service strategies to improve ef...Show moreLast updated: 30+ days ago
Healthcare Service Manager

Healthcare Service Manager

DRO HealthNigeria, Nigeria
Job title : Healthcare Service Manager.We are seeking a Healthcare Service Manager to join our growing startup and contribute towards scaling and improving the DRO Health products and services.As o...Show moreLast updated: 10 days ago
Customer Service Specialist (German Speaker)

Customer Service Specialist (German Speaker)

TalentWorldGroup Plc.Nigeria
Centralized and Standardized Native Customer Support Services Worldwide Sole provider of all Major Languages and Dialects in the World International Marketplace of Premium Contact Center Projects f...Show moreLast updated: 8 days ago
Fullstack Engineer

Fullstack Engineer

Damia Group PortugalNigeria
At Damia Group Portugal (Permanent), in Lisbon, Portugal.Damia Group is an international tech recruitment agency with 3 decades of experience. Our arrival in Portugal, 7 years later, was set on a mi...Show moreLast updated: 30+ days ago
Senior Reservoir Engineer

Senior Reservoir Engineer

Hobark International LimitedNigeria, Nigeria
Job title : Senior Reservoir Engineer.Prosper, IPM, GAP, Eclipse and SAPHIRE.Completions Conceptual design Tubing Design. Production Rates for Initial and Recompletion determination.Production Optim...Show moreLast updated: 20 days ago
Senior AI Engineer

Senior AI Engineer

CloserJois, Nigeria
At Closer (Permanent), in Luxembourg.Mutual Respect, Empathy, Innovation, and Professional Pride.Do you see yourself within these values?. Founded in 2006 under the mission “To Challenge Complexity”...Show moreLast updated: 30+ days ago
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Customer Care Officers

Customer Care Officers

Catilas Resources LimitedNG
23 days ago
Job type
  • Quick Apply
Job description

Job Summary

Catilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire highly motivated Customer Care Officers. The ideal candidate would be performing the following responsibilities :

Customer Service & Inquiry Handling

  • Respond to customer inquiries via phone, email, one-on-one interactions, etc.
  • Provide information about banking products, services, policies, and procedures.
  • Maintain a professional and positive attitude while assisting customers.

Cash Handling & Tellering Functions

  • Process deposits, withdrawals, transfers, and payments accurately and efficiently.
  • Handle cash transactions, verify amounts, and ensure accurate record-keeping.
  • Reconcile daily transactions and balance cash drawers at the end of day.
  • Issue cheques, drafts, and other banking instruments.
  • Issue Resolution & Technical Support

  • Identify counterfeit notes and report suspicious transactions in compliance with regulatory guidelines.
  • Resolve customer complaints promptly, ensuring a positive experience.
  • Investigate discrepancies, identify root causes, and implement solutions.
  • Assist customers with online and mobile banking issues, troubleshooting as needed.
  • Request & Transaction Processing

  • Facilitate account opening, loan applications, and card issuance.
  • Assist with order placements, transaction tracking, and processing.
  • Customer Education & Cross-Selling

  • Educate customers on product features and benefits.
  • Promote additional banking products and services, such as loans, savings plans, and investment options.
  • Recommend upgrades or complementary financial solutions to meet customer needs.
  • Records Management & Compliance

  • Update and maintain accurate customer records in the banking database.
  • Document customer interactions, feedback, and resolutions.
  • Adhere to banking regulations, anti-money laundering (AML) policies, and data protection guidelines.
  • Collaboration & Performance Metrics

  • Work closely with other departments to ensure smooth issue resolution.
  • Meet service metrics such as response time, resolution rate, and customer satisfaction scores.
  • Contribute to process improvement initiatives and provide customer feedback to enhance services.
  • Continuous Improvement & Customer Experience

  • Stay updated on banking policies, industry trends, and new financial products.
  • Strive to exceed customer expectations and build long-term relationships.
  • Ensure an empathetic and customer-focused approach in all interactions.
  • Requirements

    Education Requirements :

  • Candidate must be an Ordinary National Diploma (OND) holder in any field with a minimum of Lower Credit.
  • Applicants must be 27 years old as of last birthday.
  • Skills Requirements :

  • Banking operations experience is an added advantage.
  • Strong numerical, problem-solving, and time-management skills.
  • High level of accountability, efficiency, and accuracy.
  • Proficiency in MS Office (Excel, Word, and Outlook).
  • Excellent communication, interpersonal, and customer service skills.
  • Integrity, professionalism, and a strong work ethic.
  • Location : Nationwide

    Benefits

    Salary is attractive including HMO, Pension, Leave and 13-Month Allowances.