Customer service engineer Jobs in Nigeria

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Customer service engineer • nigeria

Last updated: 1 day ago

Customer Care Officers

Catilas Resources LimitedNG

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Catilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire.The ideal candidate would be performing the following responsibilities : . Customer Service & Inquiry Han...Show moreLast updated: 23 days ago

B1 Engineer

Joblist NigeriaNigeria, NG

Focuses on engines and airframes of the aircraft.Keeps records of and performs scheduled maintenance.Determining the condition of the aircraft’s parts and equipment. Analyzing and interpreting techn...Show moreLast updated: 30+ days ago

Finance Systems Engineer (NetSuite Developer)

Moniepoint Inc.Nigeria, Nigeria

Job title : Finance Systems Engineer (NetSuite Developer).Engineering at Moniepoint is an inspired, customer-focused community, dedicated to crafting solutions that redefine our industry.We also ma...Show moreLast updated: 28 days ago

Arabic NLP Engineer

DeRisk TechnologiesNG

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AI models, often in collaboration with.Collaborate with data teams to ensure a.Arabic / English) for internal stakeholders and clients. Computer Science, AI, Computational Linguistics, or related fiel...Show moreLast updated: 30+ days ago

Machine Learning Engineer

HostelworldNigeria

At Hostelworld (Permanent), in Porto, Portugal.Hostelworld Group PLC is a ground-breaking social network powered OTA focused on the hostel market, with a clear mission to help travellers find peopl...Show moreLast updated: 23 days ago

Customer Service Agent

Trust WalletNigeria, Nigeria

Job title : Customer Service Agent.We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, ema...Show moreLast updated: 28 days ago

CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

Surjen HealthcareNigeria

Surjen Healthcare delivers comprehensive healthcare services directly to patients at the comfort of their homes.Blood sample collection from Home. Hassle-free hospital appointment bookings.We are a ...Show moreLast updated: 30+ days ago

Customer Support Representative - Nigeria

Afriex IncNG

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About Afriex At Afriex, we're on a mission to make sending money across borders as easy as sending a text.We're building the future of remittances with speed, transparency, and affordability.As a c...Show moreLast updated: 27 days ago

iOS Engineer

FairMoneyNG

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FairMoney is a credit-led mobile bank for emerging markets.The company was launched in 2017, operates in Nigeria & India, and raised close to €50m from global investors like Tiger Global, DST &...Show moreLast updated: 30+ days ago

CIVIL ENGINEER

MPL INTERNATIONAL CORPORATIONNigeria

Good command of written and spoken English.Working Experience in Korean Company Preferable.Updated Resume with detailed job descriptions ( Word Format ). Applicants must be EX DAEWOO E&C NIGERIA.Int...Show moreLast updated: 30+ days ago

Software Engineer

ReplaiJois, Nigeria

Join Replai’s core team, working side-by-side with our founders (CEO & CPO), and help us build the next Portuguese unicorn. Why this could be the opportunity of a lifetime.Replai ranks in Deloit...Show moreLast updated: 1 day ago

Customer Service Specialist (German Speaker)

SnaphuntNigeria

A role that offers a breadth of learning opportunities.Opportunity within a company with a solid track record of performance. This role supports a high-quality, home-based project in the online trav...Show moreLast updated: 9 days ago

Remote Customer Success Manager – Tadaweb

JobspaddyNigeria

Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago

Ecommerce Customer Service Specialist

Talent HackersNG

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Job Summary We’re seeking a proactive and experienced Customer Experience Specialist to join our fast-paced D2C ecommerce team. In this role, you’ll serve as the first point of contact f...Show moreLast updated: 29 days ago

Service Head

BDHRS Talent 4.0 Pvt. Ltd.Nigeria

Oversee service operations, ensuring customer satisfaction and loyalty.Manage and lead a team of service staff, providing guidance and support. Develop and implement service strategies to improve ef...Show moreLast updated: 30+ days ago

Healthcare Service Manager

DRO HealthNigeria, Nigeria

Job title : Healthcare Service Manager.We are seeking a Healthcare Service Manager to join our growing startup and contribute towards scaling and improving the DRO Health products and services.As o...Show moreLast updated: 10 days ago

Customer Service Specialist (German Speaker)

TalentWorldGroup Plc.Nigeria

Centralized and Standardized Native Customer Support Services Worldwide Sole provider of all Major Languages and Dialects in the World International Marketplace of Premium Contact Center Projects f...Show moreLast updated: 8 days ago

Fullstack Engineer

Damia Group PortugalNigeria

At Damia Group Portugal (Permanent), in Lisbon, Portugal.Damia Group is an international tech recruitment agency with 3 decades of experience. Our arrival in Portugal, 7 years later, was set on a mi...Show moreLast updated: 30+ days ago

Senior Reservoir Engineer

Hobark International LimitedNigeria, Nigeria

Job title : Senior Reservoir Engineer.Prosper, IPM, GAP, Eclipse and SAPHIRE.Completions Conceptual design Tubing Design. Production Rates for Initial and Recompletion determination.Production Optim...Show moreLast updated: 20 days ago

Senior AI Engineer

CloserJois, Nigeria

At Closer (Permanent), in Luxembourg.Mutual Respect, Empathy, Innovation, and Professional Pride.Do you see yourself within these values?. Founded in 2006 under the mission “To Challenge Complexity”...Show moreLast updated: 30+ days ago

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Customer Care Officers

Catilas Resources LimitedNG

23 days ago

Job type

Quick Apply

Job description

Job Summary

Catilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire highly motivated Customer Care Officers. The ideal candidate would be performing the following responsibilities :

Customer Service & Inquiry Handling

Respond to customer inquiries via phone, email, one-on-one interactions, etc.
Provide information about banking products, services, policies, and procedures.
Maintain a professional and positive attitude while assisting customers.

Cash Handling & Tellering Functions

Process deposits, withdrawals, transfers, and payments accurately and efficiently.

Handle cash transactions, verify amounts, and ensure accurate record-keeping.

Reconcile daily transactions and balance cash drawers at the end of day.

Issue cheques, drafts, and other banking instruments.

Issue Resolution & Technical Support

Identify counterfeit notes and report suspicious transactions in compliance with regulatory guidelines.

Resolve customer complaints promptly, ensuring a positive experience.

Investigate discrepancies, identify root causes, and implement solutions.

Assist customers with online and mobile banking issues, troubleshooting as needed.

Request & Transaction Processing

Facilitate account opening, loan applications, and card issuance.

Assist with order placements, transaction tracking, and processing.

Customer Education & Cross-Selling

Educate customers on product features and benefits.

Promote additional banking products and services, such as loans, savings plans, and investment options.

Recommend upgrades or complementary financial solutions to meet customer needs.

Records Management & Compliance

Update and maintain accurate customer records in the banking database.

Document customer interactions, feedback, and resolutions.

Adhere to banking regulations, anti-money laundering (AML) policies, and data protection guidelines.

Collaboration & Performance Metrics

Work closely with other departments to ensure smooth issue resolution.

Meet service metrics such as response time, resolution rate, and customer satisfaction scores.

Contribute to process improvement initiatives and provide customer feedback to enhance services.

Continuous Improvement & Customer Experience

Stay updated on banking policies, industry trends, and new financial products.

Strive to exceed customer expectations and build long-term relationships.

Ensure an empathetic and customer-focused approach in all interactions.

Requirements

Education Requirements :

Candidate must be an Ordinary National Diploma (OND) holder in any field with a minimum of Lower Credit.

Applicants must be 27 years old as of last birthday.

Skills Requirements :

Banking operations experience is an added advantage.

Strong numerical, problem-solving, and time-management skills.

High level of accountability, efficiency, and accuracy.

Proficiency in MS Office (Excel, Word, and Outlook).

Excellent communication, interpersonal, and customer service skills.

Integrity, professionalism, and a strong work ethic.

Location : Nationwide

Benefits

Salary is attractive including HMO, Pension, Leave and 13-Month Allowances.