Job title : Microwave TAC Engineer (Telecom)
Job Location : Lagos Deadline : July 30, 2025 Quick Recommended Links
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We are seeking a highly skilled Microwave TAC Engineer with specialized expertise in Huawei Microwave products (RTN series, OptiX, etc.). The candidate will provide Level 2 / 3 technical support, fault diagnostics, and remote configuration for microwave backhaul systems, ensuring high availability and performance of customer networks.
Key Responsibilities :
Provide remote technical support for Microwave transmission systems (e.g., RTN 900, RTN 300, OptiX PTN).Analyze and resolve faults including link failures, LOS, latency, and configuration errors.Support new site integrations, software upgrades, and reconfigurations.Interpret performance reports (e.g., RSL, QoS, throughput) and recommend optimizations.Liaise with TAC and internal NOC teams for escalations and patch / upgrade planning.Perform capacity planning and link budgeting assistance as needed.Prepare documentation for RCA, SOPs, and implementation guides.Train field engineers and ensure adherence to best practices.Requirements :
Bachelor's degree in Telecommunications, Electronics, or related field.Minimum 3 years of experience supporting Huawei Microwave networks.Hands-on experience with RTN / OptiX series, iManager U2000 / NCE-T.Strong understanding of L2 / L3 protocols, QoS, OSPF / MPLS is a plus.Ability to read and interpret microwave link budgets and topology maps.Excellent troubleshooting, communication, and documentation skills.