Receptionist

Job Summary

We are seeking a professional and well-organized Receptionist to serve as the first point of contact for our freight forwarding company. The ideal candidate will manage front desk operations, handle client inquiries, support administrative tasks, and ensure smooth communication between internal teams and external stakeholders.

Key Responsibilities

• Greet and receive clients, visitors, and partners in a professional manner
• Answer and direct phone calls, emails, and inquiries promptly
• Manage front desk operations and maintain a welcoming office environment
• Schedule appointments, meetings, and coordinate visitor access
• Receive, log, and distribute incoming documents, parcels, and shipments
• Support administrative tasks such as filing, record-keeping, and data entry
• Liaise with operations, logistics, and finance teams to route inquiries correctly
• Maintain confidentiality of company and client information
• Assist with basic office management and other assigned duties

Requirements & Qualifications

• Minimum of OND / HND / BSc in Business Administration or related field
• Proven experience as a receptionist or front desk officer (logistics or freight experience is an advantage)
• Excellent verbal and written communication skills
• Professional appearance and customer-service mindset
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to work under pressure and manage multiple tasks

Key Skills & Competencies

• Front desk and customer service skills
• Communication and interpersonal skills
• Attention to detail and professionalism
• Time management and organization
• Confidentiality and reliability

What We Offer

• Competitive salary (₦90,000 – ₦120,000)
• Supportive work environment
• Opportunity to grow within the logistics and freight industry