Head of Technical Operations (Fintech)

Our client is a fast-growing fintech company focused on transforming how businesses across Africa handle payments. With a mission to empower businesses to thrive, they offer a range of tools that support both online and offline transactions, streamline operations, and fuel business growth. Their culture is rooted in innovation, high standards, and a customer-first approach.

Role Overview

Our client is on a mission to enhance financial services through transparency and trust. They are looking for a Head of Technical Operations to lead the end-to-end management of the bank’s technology infrastructure, including core banking systems, payment platforms, and API integrations. You’ll drive system performance, automation, and uptime while collaborating closely with cross-functional teams to ensure operational efficiency, security, and compliance. Success in this role means delivering highly reliable, secure, and scalable platforms that support seamless digital banking experiences.

Job Type : Permanent / Full time

Location : Lagos, Nigeria

Workplace : Hybrid

Requirements

• At least 7 years of experience in technology operations, with a strong focus on payment systems, API integrations, and core banking systems.
• Strong team management skills with the ability to lead and mentor a small technical team, while coordinating with cross-functional departments.
• Excellent troubleshooting and problem-solving skills, with the ability to quickly identify and resolve technical issues.
• Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred).
• Familiarity with financial regulations such as CBN rules, AML, KYC, and data privacy laws in Nigeria.
• Ability to clearly explain complex technical concepts to non-technical stakeholders.

What does success look like?

Responsibilities

Benefits