Scrum Master: Consumer

Overview

We're seeking a Scrum Master to facilitate agile ceremonies, coach teams on agile principles, remove impediments, and ensure delivery excellence across multiple squads. This role supports the delivery of high-impact digital products and services The ideal candidate has strong agile expertise, excellent facilitation skills, and experience in coaching cross-functional teams to achieve predictable, high-quality delivery.

At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.

You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.

Why You’ll Enjoy It Here:

• Be Part of Something Big – A growing company where your contributions matter.
• Make an Immediate Impact – Support groundbreaking technologies with real-world results.
• Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
• Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
• We Care – Integrity, empathy, and purpose guide every decision.

We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

We Are TeKnowledge. Where People Lead and Tech Empowers.

Responsibilities

• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide and coach the team on Agile/Scrum practices and values.
• Remove impediments and foster a culture of continuous improvement.
• Track and report team metrics (velocity, burndown charts, etc.) to stakeholders.
• Collaborate with Product Owners to ensure a well-groomed and prioritized backlog.
• Support cross-functional coordination and dependency management.
• Champion agile adoption across the organization and mentor junior Scrum Masters.
• Ensure alignment with enterprise delivery frameworks and governance.

Qualifications

Education & Certifications

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• Scrum Master certification (CSM, PSM I/II) preferred.
• Agile certifications such as SAFe Agilist or PMI-ACP are advantageous.

Experience & Skills

• 3+ years of experience as a Scrum Master in a technology or fintech environment.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe).
• Experience working with APIs, microservices, and digital channels is a plus.
• Proficiency in Agile tools (e.g., Jira, Azure DevOps, Confluence).
• Excellent facilitation, coaching, and conflict-resolution skills.
• Strong stakeholder engagement and communication abilities.

Personal Attributes

• Proactive and solution-oriented mindset.
• Empathetic leadership and team-building skills.
• High emotional intelligence and adaptability.
• Strong organizational and time management skills.