Job title : Business Manager (Retail Operations)
Job Location : Lagos Deadline : February 15, 2025 Quick Recommended Links
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Experience
Interested candidates should possess a BSc / Master's Degree with at least 7 years' experience in Managing retail operations in a chain of community pharmacies.Other competencies :
Strong Leadership skillEffective Communication both written and oral.Strategic Thinking : Ability to develop and implement business strategies to drive growth and profitability.Decision-Making : Sound decision-making skills, balancing business needs with customer and staff requirements.Ability to manage finances, including budgeting, forecasting, and cost control.Marketing and Sales : Knowledge of marketing and sales principles to promote the pharmacy's services and products.Operational Efficiency : Ability to optimize pharmacy operations, including inventory management and workflow optimization.Customer Focus : Commitment to delivering exceptional customer service and ensuring customer satisfaction.Conflict Resolution : Effective conflict resolution skills to manage disputes and complaints.Pharmacy Operations : Understanding of pharmacy operations, including dispensing, inventory management, and patient counseling.Clinical Knowledge : Basic knowledge of pharmacology, therapeutics, and disease management.Healthcare Trends : Awareness of healthcare trends, including advances in technology, treatments, and patient care.Continuous Learning : Commitment to ongoing learning and professional development to stay up-to-date with industry developments as well as develop training guides to train other pharmacists and pharmacy staff.