Job title : Home BroadBand Network Planning Lead
Job Location : Lagos Deadline : April 15, 2025 Quick Recommended Links
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Job Description
To Provide the required and much needed Technical and Network related support to the Home Broadband Business for on-time and efficient Service delivery with seamless operation.To Support with comprehensive proposals for all Enterprise services offered to customersTo Coordinate technical requirements with the Networks team to ensure a timely response to customers on all requests and work closely with the project manager to ensure timely service delivery for all customer projects.Responsibilities
Planning and Design :
Lead the planning and design of all FTTX / FWA networks that is resilient, scalable and secureConstantly Monitor and Optimize network KPIs to meet business requirements.Support Sales by ensuring the network has sufficient capacity to facilitate sales at any given time while also guaranteeing quality of service and experience.Prepare all NFAs / Business cases relating to 5G, fiber deployments and all HBB network solutionsDesign and dimensioning of Network / Polygons with respect to vendor (OEM) mapping.To provide Pre- and Post- Sales customer supportTo support Customer integrationInterface with HBB and Enterprise business teams to design and plan to meet the ObjectivesProvide specific coverage solutions for customersCoordinates installation and deployment of fiber connectivityTagging and identification of all fixed assets relating to FTTX and FWA.Ensure provision of relevant Network planning tools for work efficiency.Ensure to obtain relevant government permits (eg RoW) for new design and deployments.Service level agreement compliance :
High Compliance with the regulatory SLA targets / objectivesDevelop standard SLA for managing deliverables internally with cross functional team.Ensures prompt resolution of Network related issues to maintain the maximum service availability. (Avoid Unnecessary Revenue deduction).Lead the Compilation of all customer data that is required for ensuring high quality of serviceMonthly review of SLA performance across the region / territoriesTeam Management :
Provide clarity of purpose to team membersEnsure effective prioritization of planning and design activitiesManage all partners / OEMS responsible for service and optimization of the networkCoach, mentor and guide team members, ensuring high motivationand engagementPut in place training and development plan for members of the Team.Qualifications
Educational Qualifications :
Bachelor's Degree in Computer Science, Engineering, Electrical Electronics with Computing Option or any other IT related coursesProfessional qualifications in Networking such as CCNA, CCNP or higher will be an added advantageRelevant Experience & Functional / Technical Skills :
8 years of Telecoms work experience with at least 3 years of relevant experience in a planning role.Industry. 2 which has to be at supervisory level.Relevant experience in telecom enterprise services networking environment will be preferred.Extensive knowledge of Microsoft office suite (Project, Word, Excel, Visio and Power Point) will be requiredOther requirements :
Delighting the customersStrong technical aptitude & IT savvyStrong communication skillsGood interpersonal skillsTeamwork & Collaboration with stakeholderHighly Result Oriented believes in teamworkCustomer Centric approachStrong analytical skills able to draw conclusions from data, management of information and trends