Job Vacancies at Food Concepts Plc
Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused : to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
We are recruiting to fill the following positions below :
Internal Audit Manager
Requisition ID : 2015
Job Location : Lagos
Employment Type : Full-time
Job Purpose
- To design, implement and co-ordinate internal audit functions across the business.
Core Responsibilities and Key Result Areas
Risk / Quality Monitoring :
Proactively monitor internal controls and provide independent assurance on the effectiveness and efficiency of operating systems, recommending changes where necessary and as required. The scope of such reviews shall include but not be limited to accounting process reviews, process streamlining and systems automation projectsEnsure and monitor store compliance to Company policies, procedures and systemsReport variance and ensure proper follow upMonitor the implementation of internal audit recommendations to ensure the satisfactory resolution of identified significant issuesEnsure follow up on gaps identified and communicate to Line ManagerReport on company’s compliance with IFRS (International Financial Reporting Standards).Develop and maintain the company’s Quality Management system, ensuring full compliance with its guidelines and a consolidated uniform approach across the companyAdvisoryProactively identify trends and issues from audit findings and formulate recommendations for improving internal controls and addressing identified weaknesses / gaps across all locations / markets in which the company operatesReview and report on the accuracy, timeliness and relevance of the financial and other information provided to management for decision makingUndertake and report on the value for money that the company obtains in all its activities with special regard to economy, efficiency and effectivenessAssist management in the identification of business improvement opportunities in line with the recommendations of the Quality Policy and provide required assistance in managing projects which are spin-offs of such exercisesKey Performance Indicators
Rate of compliance with external compliance regulatory agenciesAccuracy / Quality of revenue AssuranceQuality of business improvement opportunities providedAccuracy, timeliness and relevance of financial informationJob Specifications
A good first Degree in Accounting or related areas.Minimum of 5-6 years of experience in a similar role, especially in the QSR / FMCG sectorPossession of a Master’s degree in Business Administration or related degree is an added advantageMembership of ICAN, ACCA, ACA, CIMA, or any other related professional qualification is required.Knowledge Requirements :
Knowledge of computerized accounting and auditing record keeping systemsKnowledge of legislations, its changes and developments as they affect the Food Industry,Knowledge of new auditing techniques and practicesKnowledge of Fundamentals of AccountingKnowledge of the QSR / Food Industry practicesDecision Expectations :
Acts on defined procedures and decisionsEnforces agreed decisionsPlans own work schedule and work schedule of subordinatesRecommends business improvement opportunitiesMonitors the implementation of internal audit recommendationsMaintains the company’s quality management systemField Training Manager
Requisition ID : 2015
Job Location : Lagos
Employment Type : Full-time
Job Purpose
To enable Operations’ capability to deliver operational excellenceCore Responsibilities and Key Result Areas
Training & Development :
Align and ensure adaptation to Food Concepts’ management style, culture and core valuesParticipate in planning and execution of formal and advanced training for operations teamIdentify, evaluate, and analyse problem areas impacting Operational excellence and proffer solutionsHelp maintain the highest level of operational excellence in Operations by identifying barriers to service and advising solutions to fix themDevelop the Field Trainers to ensure consistent team learning and continuous improvementMonitor and report on key capabilities opportunities in stores and advise interventions and ensure the desired impact of the Learning and Development frameworkBuild robust mix of training capabilities including but not limited to instructor-led training, in-market training, and virtual-based training, adapting instructional materials to varying audiences and formatsResearch, develop and continuously improve training programs and curriculum for new and existing store personnel, in collaboration with Operations Managers,Co-ordinate Operations’ graduate trainee / OMEGA programsMonitor and assess the status of learning programs of Graduate Trainees / Omega for areas of improvementDesign and apply assessment tools to measure training effectivenessConduct regular needs analyses to identify both the needs of the organization and the needs of employees and deploy bespoke or standard interventions to ensure that the organization is fully enabled to succeed and to contribute to the Employee Value PropositionProvide feedback to training participants and managementEvaluate and make recommendations on training material and methodologyCollaborate with Operations Managers to develop their team members through career pathingCoordinate off-site training activities for employeesPrepare and present reports of Field Training KPIManage and maintain in-house training facilities and equipmentMarket and encourage participation in various training programs organised by FCMarket the training centre facility to companies in Private and Public sectorsIdentify and promote best practices, incorporating into training plans and materialsBuild positive and achievement-oriented working environment for employees.Oversee the Field Trainer’s calendar, communications and workshop materialsPromote effective training and development and good managerial behaviors by developing and maintaining teamwork and a positive climateAnticipate operational training risks and develop mitigation strategiesAny other responsibilities that may be assigned from time to time by Line ManagerCompliance :
Responsible for modelling and acting in accordance with the companies guiding principlesEnsure adequate compliance to all company policies, internal control processes and approved food processesEnsure all Health and Safety standards are delivered and metRefresher training is implemented as per company guidelinesKey Performance Indicators
Achieve Graduate and OMEGA Sign Off targetAchieve Crown Training targetsNew Field Trainers development and Sign OffNew Training Programs launched nationwideTraining Audit % targetInduction Attendees %Training Calendar planned quarterly – Key Training NeedsITF Compliance % targetJob Specifications
A good Degree in Education, Business or Finance or any relevant fieldHRCI Professional in Human Resources (PHR), Senior HRCI Professional in Human Resources (SPHR) or any other related professional qualification is essentialMinimum of 2 years of experience in similar role.Knowledge Requirements :
Knowledge of technical trainings, online learning modules and technical course materialsBasic knowledge of administrative task(s) . monitoring costs, setting up systems and equipmentDemonstrates good communication and research skillsDemonstrates enthusiasm for lifelong learningWorking knowledge of Microsoft office suite. . Excel, Word and PowerPointDecision Expectations :
Develop training modules to suit or meet the organisation goalsDevelop innovative ideas to meet changing training needsReview training needs from a variety of vendors and choose appropriate materialsEnsure training plans are current, relevant and effectiveHuman Resources Associate
Requisition ID : 2016
Job Location : Lagos
Employment Type : Full-time
Job Purpose
Responsible for managing key Human Resources Services and Operations in the designated Division. Ensure compliance to the labour laws of the government and other agreement reached by the Company and third parties /Core Responsibilities and Key Result Areas
Recruitment Documentation and Activities :
Ensure all recruitment activities are in compliance with the Company policies and proceduresManage the recruitment process by ensuring all vacant roles are budgeted for / employee request form for unbudgeted role, placing job vacancies, co-ordinating interviews including personality assessment program for stores, candidate care program, medical checks . food handler test etcEnsure only credible employees are recruited any given timeResponsible for all recruitment documentation and checks such as Personal Bio data form, Guarantor checks, Reference checks, on boarding documentation . Acknowledgement of Staff handbook, Code of business conduct and others, HR Spicy box containing relevant information for store opening, verifying all information supplied by candidates are correct and issuance of offer letterMake available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employeesRecruitment reporting such as Recruitment tracker, work force planning indicating targeted number of recruitment versus actual, time to fill vacancies tracker, family tree update etcPayroll Management and other Benefits :
Prepare and deploy payroll activities every month and ensure all employees’ salaries, benefits and allowances are paid promptly and correctly for business divisionsManage the process of gathering and locating MPR from stores and business units. Creating Pre-payroll variance report which includes but not limited to New hires, disengagement, leave and absence deduction, disciplinary, salary reviews / promotionsEnsure all input from the Pre-payroll variation and correctly enter into the Human Resources Information System subject to approvalsEnsure that payroll report and payroll deduction report to reflect all salaries and allowances and deductions . statutory or company deductionPrepare variance report to show the difference in pay comparison between months and ensure accurate explanation for variance as applicablePrepare bank payment report, Pension Remittance Report, Tax Remittance Report, Re-imbursables report. FCMCTS report, Statutory deduction report . NHF, NSITF and any other report as indicated in the payroll activities for each monthEnsure new hire computation and Termination computation for voluntary and involuntary termination of contract following the company policies and procedures. Communicate to banks of employee exits and ensure that discharge letter / letter of indebtedness are communicated to employee as applicableResolve all payroll enquiries including suspended salaries and allowances, returned salaries, refunds, tax issues etcReward, Recognition and Employee Welfare :
Ensure the preparation of all incentives schedule including but not limited to Stores / Business units / Area Manager quarterly incentive program, Product Side Action, Employee of the month etcEnsure photos taken in the stores are clear and liaise with Graphic Artist for recognition posters and communicated as applicable.Ensure that employees are registered under the company HMO program in line with SLA signed by the Company and the HMO company. Resolving all HMO related issues and ensure staff benefits from the HMO based on plan agreedEnsure distribution, replacement of uniforms and accessories to employeesEnsure staff meal process and documentation for payroll reportManage all staff related incident reported through the incident reporting tracker and ensure all incidents are closed and status updatedAssist in co-ordinating staff forum meetings and any other employee engagement activities as planned in the Company.Disciplinary and Grievance Management :
Ensure compliance to the process of improving performance and managing misconductCo-ordinate investigatory, disciplinary and appeal hearing. Participate as note taker and / interviewer where applicableEnsure that all grievances are properly reported, tracked and status reported periodicallyKeeping appropriate record of outcome of hearings and ensuring disciplinary progressive procedures are tracked on an individual basisManage fairly and thoroughly all employees complaints about management’s actions, company’s processes or against any individual in the companyTake prompt HR actions when absenteeism is seen to be beyond controlPerformance Appraisal :
Conduct Performance Appraisal across the business divisions in line with the company’s performance management systemEnsure report on appraisals outcome; recommendations, exits, transfers, probations, etcRecords Administration; Staff Filing, Leave and Certification VerificationKeep the records; documents and files relating to all staff within the divisionTrack the in and out of the files and the document contents of the fileEnsure all due correspondences, memos, reports and certificates are tracked in each employees filesPerform any other related task as may be assigned from time to timeKey Performance Indicators
Time to fill vacancies (Target Vs Actual)Nos of Internal and External Audit Exceptions (Standard of Measurement – Departmental Policies and Procedures)Labour Turnover Rate (Target Vs Actual)Time to complete task / project . Salary timeline (Target Vs Actual)Job Specifications
Minimum of University Degree or equivalent in Industrial Relations and Labour2 - 4 years of working experience in HR field.Membership of the CIPM, or any other related professional qualification is requiredKnowledge Requirements :
Labour lawsProcess ManagementProblem SolvingData Analysis - ExcelPerformance ManagementOral and written CommunicationAbility to plan, schedule and coordinate effectivelyInterpersonal SkillsNegotiation