Technology Lead

Job Description

Technology Lead

Employment Type : Full-Time

Reports To : Chief Executive Officer (CEO)

Location : Lekki, Lagos

We are hiring a competent Technology Lead to oversee and optimize all digital and IT systems within the organization. This onsite role requires a hands-on professional with strong expertise in Microsoft 365 administration, IT operations, and day-to-day technology support. The ideal candidate will ensure reliable system performance, provide high-quality user support, and enhance technology-driven efficiency across the business.

Key Responsibilities

• Administer and manage the full Microsoft 365 environment (Teams, SharePoint, Outlook, OneDrive, Azure AD).
• Manage user account provisioning, access controls, license allocation, and security policies.
• Implement, monitor, and maintain data backup and disaster recovery systems, ensuring secure and timely restore options.
• Provide technical support for systems, networks, hardware, software, and end-user devices.
• Perform regular system checks, updates, performance monitoring, and preventive maintenance.
• Lead technology improvement initiatives, system upgrades, and integration efforts.
• Develop and maintain IT documentation, including network diagrams, asset inventories, and process guides.
• Train and support users on digital tools, system features, and new functionalities.
• Monitor IT security compliance, detect vulnerabilities, and ensure adherence to cybersecurity standards.
• Support the CEO with technology insights, reporting, and continuous improvement advice.

Requirements

Required Skills & Competencies

Qualifications & Experience