Fulfillment Admin (Control & Documentation)

Job Description

The Fulfillment Admin (Control & Documentation) is responsible for ensuring all customer orders are accurately processed, properly documented, and verified before packing begins. The role focuses on order control, reconciliation, courier categorization, and tracking accuracy to support efficient fulfillment operations.

Key Responsibilities

Print daily customer orders from Shopify

Reconcile printed orders against Shopify order counts to ensure accuracy

Categorize orders by courier type (GIG, DHL, Port Harcourt deliveries, Protocol)

Generate and print DHL shipping labels

Upload correct tracking numbers after dispatch

Maintain accurate daily fulfillment records, including :

Orders received

Orders processed

Orders handed over to the packer

Courier-wise order breakdown

Handover verified and reconciled order sheets to the packer

Qualifications

Minimum of OND in Business Administration, Logistics, Supply Chain Management, or a related discipline

HND or Bachelor’s degree is an added advantage

0–2 years’ experience in an administrative, logistics, warehouse, dispatch, or e-commerce fulfillment role

NYSC completion or exemption is an advantage (where applicable)

Prior experience handling order processing, reconciliation, documentation, or dispatch coordination is desirable

Basic familiarity with e-commerce platforms (e.g., Shopify) or willingness to learn on the job

Working knowledge of courier and dispatch operations in Nigeria (e.g., DHL, GIG, local dispatch riders) is an advantage

Basic proficiency in Microsoft Excel or Google Sheets for daily reporting and reconciliation

Additional Information

The  remuneration  is competitive along with other benefits.

The Deadline for submission is January 30, 2026. Interviews are on a rolling basis to this date. Only shortlisted candidates will be contacted.

Further assessments will be required.