Retail Manager

Job Description

We are seeking a Retail Manager to oversee the daily operations of the store and ensure that set targets are met.

Key Responsibilities

• Create a unique retail experience in the store following brand guidelines
  
• Develop and execute creative merchandising layouts for the store
  
• Work with the management team to set annual budgets and targets
  
• Manage budgets, profit and loss accounts, and monitor performance against agreed KPIs
  
• Develop and maintain systems to ensure sufficient stock levels at all times
  
• Analyse sales figures, interpret trends, and forecast future sales volumes to grow profit
  
• Identify potential income generation opportunities with the management team
  
• Ensure all business development activities support revenue growth objectives
  
• Work with the sales team to develop limited edition commissions and multiples from exhibiting artists
  
• Ensure compliance with all policies and procedures through meetings, audits, and store walk-throughs
  
• Evaluate performance issues and actively recruit retail candidates
  
• Provide support in identifying brands to be featured in the store portfolio
  
• Monitor low-performing brands and suggest strategies for performance improvement
  
• Effectively resolve customer complaints
  
• Plan and oversee in-store promotional events and displays
  
• Keep abreast of market trends to identify areas for improvement
  
• Ensure the store complies with all legal, health, and safety guidelines
  
• Perform any other tasks as assigned
  

Requirements

• BSc./HND in Marketing, Business Administration, or a related field
  
• Minimum of 5 years’ experience as a Retail Manager
  
• Experience in the luxury lifestyle industry is an advantage
  
• Professional certification will be an advantage
  
• Working knowledge of the fashion/retail industry
  
• Good knowledge of sales software, data entry and understanding of business policies and procedures
  
• Ability to create spreadsheets, charts, and presentations
  
• Highly proficient in Microsoft Office tools
  
• Ability to prepare management reports and correspondence
  
• Excellent time management, organisational, planning, and coordination skills
  
• Ability to multitask and prioritise work effectively
  
• Strong interpersonal, communication, negotiation, and analytical skills
  
• Passionate about fashion, design, art, culture, and luxury
  
• Must be organised, detail-oriented, and professional in attitude and appearance with good judgement and have a friendly personality