DATA ANALYST

The Data Analyst role balances technical modeling skills with business-facing insight delivery. It requires designing and optimising BI models and SQL queries, while also working closely with executives and business units to translate requirements into scalable reporting solutions. The complexity lies in ensuring data is not only accurate and well-modeled but also presented in a way that drives decisions, making the role central to AIICO’s goal of embedding a data-driven culture.

JOB DETAILS

• Support with analysing diverse insurance datasets (claims, policies, production, renewals, payments) to uncover patterns, risks, and opportunities. Conduct root-cause analysis on challenges such as early policy surrenders, delayed claims, or low persistency, while also performing customer sentiment analysis to identify satisfaction drivers.
• Support with building and maintaining interactive Power BI dashboards and reports using DAX and Power Query/M Query, translating complex datasets into clear, actionable insights. Deliver periodic (monthly/quarterly) and ad-hoc reports to management with strong narratives behind the numbers.
• Partner with Claims, Underwriting, Customer Service, and Finance teams to address business needs, design KPIs, and provide guidance on interpreting dashboards and reports.
• Champion data-driven culture by empowering teams to interpret and act on analytics, fostering an environment where decisions are guided by facts rather than guesswork.

REQUIREMENTS

• HND/B.Sc. in Computer Science or any related discipline.
• Knowledge of SQL & Power BI is an added advantage
• Minimum of 1 - 2 years experience.