The Operations Manager will oversee the daily operations of the dining-on-waterways experience, ensuring efficiency and safety.
This role requires a highly organized individual with a strong background in operations, exceptional leadership skills, and the ability to manage a diverse team.
Responsibilities
Coordinate and oversee all boat cruise operations including navigation, maintenance, guest services, and safety protocols.
Develop and implement strategies to drive sales and maximize bookings for the boat cruise on waterways.
Track sales performance and provide regular reports to management.
Prepare and manage operational budgets, including expenses related to maintenance, supplies, and crew salaries.
Monitor and control costs to stay within budget while maintaining high service standards.
Manage the booking system, ensuring accurate and timely processing of reservations.
Work with the marketing team to promote the boat cruise and attract new customers.
Oversee the maintenance and repair schedules of the boat to ensure optimal functionality and appearance.