Head of Operations

Job title : Head of Operations

Job Location : Lagos

Deadline : November 12, 2026

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• Provides administrative, functional and technical direction to the Operations department relative to the safe and proper execution of the Flight Dispatch Predeparture Preparation and Flight watch functions.
• The functional exercise of Flight Dispatch through delegation directly to the Pilot-inCommand and to the designated Flight Dispatcher.
• Ongoing liaison with NCAA and other international regulatory groups concerning flight operations matters involving the Operations Control / Flight Watch Unit and original equipment manufacturers and other external entities.
• Also ensures the implementation of the plan for delegation of duties within the management system for operational control of each flight, to ensure managerial continuity when managers responsible for operational control are absent from the workplace.
• Responsible for the Management of safety and security in flight operations.
• Ensures Compliance with standards of Executive Jets Services Limited and requirements of NCAA and other applicable authorities.
• Providing day-to-day administrative, functional and technical direction to the Flight Dispatch and load Planning organizations.
• Supervision and control of all flights, operational control functions and other associated activities;
• The receipt, validation and upgrading of airport reference information;
• The development, implementation and enforcement of operational control standards, policies and procedures pertaining to the Flight Dispatch function, in keeping with all Safety, NCAA, Corporate and Operations Coordination requirements and other applicable authorities;
• Providing flight operational support through Dispatch services including, but not limited to, Flight Planning, Flight Watch, Weather Briefing, and communications as required by the Nigeria Civil Aviation Regulations and those applicable sections of the Operations Manual;
• Ensuring that all Flight Dispatch personnel are provided with adequate training, checking and route familiarization suitable to the position being held within the Flight Dispatch Unit;
• Ensuring that Company flights are safely and efficiently planned, cleared, and monitored in accordance with established standards and regulations;
• The initiation, maintenance, application and future development of Flight Dispatch Manual and all other manuals and documents relating to the Flight Dispatch function;´ Development and implementation of standard operating procedures to ensure safe operations and compliance with the Nig.CARs;
• Monitoring and measuring Flight Dispatcher performance relative to their knowledge and understanding of standards and procedures;
• Maintaining complete and accurate records of Flight Dispatcher evaluations and training;
• Providing work schedules which ensure adequate and efficient Flight Dispatcher staffing;
• Determining Flight Dispatcher training requirements development and recommending the delivery of training courses and criteria;
• Managing and ensuring the ongoing integrity and operational capacity / capability of all Flight Dispatch technical support systems;
• Preparing the operating and capital expenditure budgets relative to Operations Control;