Talent.com
This job offer is not available in your country.
IT Support Assistant

IT Support Assistant

Bible Society of NigeriaLagos, NG
9 days ago
Job type
  • Remote
  • Full-time
Job description

Job title : IT Support Assistant

Job Location : Lagos Deadline : December 12, 2024 Quick Recommended Links

  • Jobs by Location
  • Job by industries
  • Career Advice

Job Overview

  • We seek a diligent and proactive IT support assistant to support our IT administrator in managing the organization's IT infrastructure.
  • The ideal candidate will provide technical assistance, help maintain IT systems, and ensure efficient and effective IT operations.

    • Key Responsibilities

  • Assist in providing technical support to staff, addressing and resolving IT-related issues.
  • Assist in setting up and configuring new user accounts, workstations, and IT equipment.
  • Assist in conducting regular system audits and backups to ensure data integrity and security.
  • Help install, configure, and maintain IT hardware and software.
  • Monitor and maintain computer systems and networks.
  • Assist in monitoring and managing network devices and performing regular network maintenance.
  • Continuously educating users on best practices for handling ICT tools and maintaining data security.
  • Maintain documentation of IT processes, procedures, and issues.
  • Work closely with the IT administrator to support various IT projects and initiatives.
  • To raise funds, sell BGH rooms & halls, and distribute Bibles to support the mission mandate of BSN.
  • In addition to the above, you may be assigned other tasks by your supervisor as and when these tasks arise.

    • Qualifications

  • Associate degree in Information Technology, ND in Computer Science, or a related field.
  • Proven experience in a technical support role or similar position.
  • Basic understanding of IT systems, networks, and computer hardware / software.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work well in a team and follow instructions.

    • Preferred Skills :

  • Familiarity with domain environments and common business applications.
  • Basic knowledge of network security and administration.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified : Fundamentals).