Job Summary
This role manages the operation work such as reservation, ticket issuance, and sales. It is also amanagerial role to oversee operations department affairs.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 2 years
Job Description / Requirements
Responsibilities :
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.Diagnose the clients’ specifications and wishes and suggest suitable travel packages or servicesOrganize travels from beginning to end, through booking tickets and accommodation, securing rental transportation, etc.Supply travelers with pertinent information and useful travel / holiday material (guides, maps, event programs, etc)Collect deposits and balancesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesHandle unforeseen problems and complaints and determine eligibility for money returnsCreate and update electronic records of clientsMaintain relationships with key personsManage and coordinate departmental activity.Reach the revenue and profit targets.Report sales activity for the department.Requirements :
This position is open preferably to a male candidate aged between 30 - 35 yearsMinimum academic qualification of a Bachelor's degree in Hospitality, Travel, Tourism, Business, or a relevant fieldA degree from Aviation school is an added advantage.At least 2 years of working experience as a Travel ConsultantExcellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel)Proficiency in English; knowledge of additional languages is an advantageExemplary sales skills and a customer-oriented approachWell-versed in various areas of travel (domestic / international, business / holidays, group / individual, etc)Ability to present, persuade and communicate effectivelyDemonstrable ability to handle crises.Location : Proximity to Port Harcourt GRA phase 2 is an advantage.
Remuneration : NGN 100,000 - 120,000