Product Manager - Alternative ChannelsRenmoney • Lagos, LA, NG
Product Manager - Alternative Channels
Renmoney • Lagos, LA, NG
30+ days ago
Job type
- Quick Apply
Job descriptionLead the end-to-end product development lifecycle from ideation, requirements gathering and user story creation to launch, iteration and retirement. Agent Banking : Design and enhance the agent platform (mobile and USSD) to facilitate deposits, withdrawals, transfers, bill payments and loan origination. Build a best-in-class agent onboarding and management system. POS Merchant Acquiring : Develop a differentiated value proposition for merchants. Oversee the strategy for POS devices, settlement processes and value-added services such as merchant lending and inventory management. Distribution-Led Lending : Design and launch credit products that can be offered through partners (e.g., retail chains, device financiers, agent networks), balancing growth with prudent risk management. Embedded Finance (BaaS) : Define our API product suite, enabling third-party fintechs and businesses to integrate Renmoney’s credit and financial services into their platforms. Collaborate with Sales and Marketing to design and execute acquisition and activation strategies for agents and merchants. Drive performance against numeric targets Increase the number of active agents and merchants by ≥30% year-over-year. Grow the value and volume of loans and savings balances disbursed via alternate channels by ≥40%. Reduce onboarding and transaction turnaround times by ≥25%. Improve cost per acquisition (CPA) by ≥15% while maintaining healthy unit economics. Establish feedback loops with agents, merchants and partners and use data to drive continuous improvement in product features and processes. Champion a world-class experience for all stakeholders and ensure high Net Promoter Scores (NPS), targeting a ≥20‑point improvement. Ensure all alternate channels adhere to Central Bank of Nigeria (CBN) regulations and other applicable standards. Maintain 100% KYC compliance and zero major regulatory incidents. Work closely with Risk, Compliance and Legal teams to design products and processes that minimize fraud and support robust credit risk management. Maintain a non-performing loan (NPL) rate below 5% for loans disbursed via alternate channels. Lead regular audits and embed controls throughout the product lifecycle. Scale & Reach : ≥30% YoY growth in active agents and merchants; monthly transaction volume and value targets for agent banking and POS acquiring. Portfolio Growth : ≥40% YoY growth in loan disbursement and savings balances via alternate channels; maintain NPL rates under 5%. Profitability : Achieve revenue and net transaction value (NTV) targets for each channel; manage the portfolio’s P&L to ensure profitable growth. Efficiency & Quality : Reduce agent / merchant onboarding time and loan / savings processing turnaround times by ≥25%; maintain high transaction success rates (TSR) and improve CPA by ≥15%. Compliance & Risk : 100% KYC compliance and zero major regulatory findings; robust fraud detection and risk mitigation. Satisfaction : Achieve a ≥20‑point improvement in NPS for agents, merchants and partners; deliver best-in-class support and service resolution times. 5–7 years of product management or channel management experience in fintech, banking, payments or digital services. Hands-on experience launching and scaling at least one of the following : agent banking networks, POS merchant acquiring, B2B2C lending products, or embedded finance APIs. Proven track record managing a product P&L and executing growth strategies in emerging markets. Strong analytical and quantitative skills; proficiency in SQL, Excel, Mixpanel / Amplitude or similar analytics tools. Excellent stakeholder management and leadership skills; ability to influence cross-functional teams and engage senior stakeholders. Deep understanding of the Nigerian financial services regulatory landscape, particularly CBN guidelines on agent banking, POS acquiring, KYC and consumer protection. Bachelor’s degree in Business, Engineering or a related field; MBA or relevant certification (e.g., Certified Scrum Product Owner) is a plus. Build products that empower thousands of entrepreneurs and serve millions of customers. Own and grow a core engine of Renmoney's future; you are the CEO of your product with the autonomy to define roadmaps and the resources to execute them. Work on complex challenges alongside talented engineers, designers, marketers and risk professionals. Operate in one of the most dynamic and competitive fintech markets in the world, with the backing of an established and trusted brand.
Renmoney is building the next-generation ecosystem for financial services in Nigeria, spanning retail savings, lending, digital banking, SME services and partnerships. As we expand beyond our mobile app, we are developing alternate channels that bring financial services closer to customers wherever they are.
As Product Manager for Alternate Channels, you will act as the CEO of a pivotal business line. You will own the strategy, roadmap and commercial success of our alternate channels portfolio, covering agent banking, POS merchant acquiring, Distribution-led acquisition, banking, lending, and embedded finance (BaaS) partnerships. You will build products and platforms that put Renmoney’s services in the hands of every Nigerian, transforming corner shops into financial hubs and everyday apps into credit access points.
This role demands strategic vision, hands-on execution, and strong commercial acumen. You will manage the P&L, collaborate with cross-functional teams, and ensure that our channels deliver profitable growth while adhering to regulatory requirements.
Key Responsibilities
1. Strategic Leadership & Vision
- Develop and champion a compelling product vision for alternate channels, aligned with Renmoney’s mission of financial inclusion and business growth.
- Own the P&L for the alternate channels portfolio, setting pricing and revenue targets and managing costs to ensure profitability.
- Conduct market analysis, competitor benchmarking and customer research to identify new opportunities across agent banking, POS acquiring, distribution-led lending and embedded finance.
- Shape short- and long-term roadmaps for each channel, driving synergy with Renmoney’s core digital products.
2. Product Lifecycle Management & Execution
3. Growth, Efficiency & Customer Experience
4. Compliance & Risk Management
Success Metrics / KPIs
Your performance will be measured against clear, quantifiable KPIs that directly tie to business outcomes :
Requirements
Benefits
Renmoney is at the forefront of Nigeria’s digital banking revolution. We are democratizing financial services for millions of Nigerians and powering small businesses with innovative credit and savings solutions. As the Product Manager for Alternate Channels, you will :
If you are ready to drive meaningful impact and build the next frontier of financial inclusion in Nigeria, Renmoney is the place to accelerate your career.
Create a job alert for this search
Product Manager • Lagos, LA, NG
Related jobs
Nomba is a leading payments company with a mission to revolutionise the way businesses manage their financial transactions and affairs.
We provide innovative, secure, and user-friendly solutions tha...Show more As the Product Manager for Business Banking, you will spearhead the development and adoption of digital solutions to onboard and engage corporate clients on Renmoney’s web and mobile platforms.You’...Show more 
Lead product strategy and commercial execution for audio accessories in Nigeria.You will identify consumer trends, prioritize SKUs, conduct local testing, and ensure rapid market feedback to improv...Show more
Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet.
We’re a tribe of passionate and diverse people who drea...Show more Own the local product roadmap and commercial performance for PowerMaster powerbanks.You will gather market insights, drive SKU rationalization, manage launches, and close the feedback loop between ...Show more The Product Manager, Wearables will own the full product lifecycle for wearables in Nigeria.This includes market validation, feature prioritization, pricing, channel rollout, and driving product im...Show more 
Job Title : Product Manager Department : Mobile Installment Location : Ikeja, Lagos JobType : Full-Time Job Summary The Product Manager is responsible for leading the design,development,and enhancement...Show more Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet.
We’re a tribe of passionate and diverse people who drea...Show more
Product Strategy and Operations (Fintech)
Black Pen Recruitment • Lagos, Nigeria
Our client is a technology company solving payments problems for businesses.Their mission is to help businesses in Africa become profitable, envied, and loved.
They provide a suite of products to he...Show more
Last updated: 30+ days ago • Promoted
Product Manager
Nomba • Lagos, LA, ng
Quick Apply
Last updated: 23 days ago
Product Manager (Business Banking)
Renmoney • Lagos, LA, NG
Quick Apply
Last updated: 30+ days ago
Product Manager (Fintech)
Black Pen Recruitment • Lagos, Nigeria
Our client is a technology company solving payments problems for businesses.Their mission is to help businesses in Africa become profitable, envied, and loved.
They provide a suite of products to he...Show more
Last updated: 30+ days ago • Promoted
Senior Technical Product Manager (B2B & AI)
Tether Operations Limited • Lagos, LA, NG
Join Tether and Shape the Future of Digital Finance.At Tether, we’re not just building products, we’re pioneering a global financial revolution.
Our cutting-edge solutions empower businesses—from ex...Show more
Last updated: 30+ days ago
Product Manager — Audio (Headphones, Earbuds, Speakers)
TotalDataLimited • Lagos, LA, ng
Quick Apply
Last updated: 9 days ago
Technical Product Manager
Ralds and Agate Limited • Yaba, Lagos, NG
Mission / purpose of the job : Technical Product Manager’s responsibilities include Leading the strategy, development, and delivery of innovative, scalable, and user-centric products that align with ...Show more
Last updated: 30+ days ago • Promoted
Lead Product Manager
Kuda Technologies Ltd • Lagos, LA, NG
Quick Apply
Last updated: 9 days ago
Product Manager — Powerbanks
TotalDataLimited • Lagos, LA, ng
Quick Apply
Last updated: 9 days ago
Product Manager — Wearables (Smartwatches & Fitness Bands)
TotalDataLimited • Lagos, LA, ng
Quick Apply
Last updated: 9 days ago
Product Manager
PALMPAY LIMITED • Ikeja, NG
Quick Apply
Last updated: 17 days ago
Head of Product - Platforms
Kuda Technologies Ltd • Lagos, LA, NG
Quick Apply
Last updated: 30+ days ago