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STAKEHOLDER RELATIONSHIP MANAGER (Domain Registry)

STAKEHOLDER RELATIONSHIP MANAGER (Domain Registry)

StreSERT Integrated LimitedAbuja, FC, ng
21 days ago
Job description

Vacancy - STAKEHOLDER RELATIONSHIP MANAGER (Domain Registry)

Location : Abuja

Job Responsibilities

1. Stakeholder Relationship Management

  • Build and Maintain Relationships : Establish and nurture relationships with key stakeholders including government bodies,

regulatory agencies, registrars, internet service providers (ISPs), businesses, non-governmental organizations (NGOs), and the wider public.

  • Stakeholder Mapping : Identify and analyse key stakeholders in the domain industry, including emerging stakeholders, to create engagement strategies tailored to different groups.
  • Advisory and Advocacy : Act as an advocate for the organisation's mission and objectives in various forums, ensuring that the organization’s goals are well understood and supported by its stakeholders.

    • 2. Communication and Outreach

  • Develop Communication Plans : Create and implement communication strategies to keep stakeholders informed about the organization's activities, policies, initiatives, and updates, both in-person and online.
  • Organize Events and Forums : Plan and execute conferences, workshops, webinars, and stakeholder meetings to facilitate two-way communication, share information, and promote collaboration.

    • 3. Policy and Advocacy Engagement

  • Policy Research and Analysis : Monitor local and global trends in internet governance, and digital policy to anticipate potential impacts on the organization's activities.
  • Lobbying and Representation : Represent the company at events, at governmental hearings, or within industry groups, ensuring that it’s interests are effectively communicated and safeguarded.

    • 4. Strategic Planning and Reporting

  • Develop Engagement Strategies : Create long-term strategies to enhance stakeholder satisfaction and ensure continued support for the organizational goals.
  • Measure Impact and Effectiveness : Monitor, evaluate, and report on the effectiveness of stakeholder engagement activities, gathering feedback to improve future engagement efforts.
  • Collaboration with Internal Teams : Work closely with other departments such as Business Development, legal, technical, and Corporate Services to ensure alignment in communication and stakeholder management.

    • 5. Conflict Resolution and Issue Management

  • Resolve Conflicts : Address issues or conflicts between the company and its stakeholders, using negotiation and diplomacy to reach mutually beneficial solutions.
  • Crisis Management : Lead efforts to manage any potential crises that may affect the company's relationship with stakeholders, providing clear and transparent communication during sensitive times.

    • 6. Training and Education

  • Capacity Building : Provide training and support to internal staff and stakeholders on procedures, and the role of the organization in the internet ecosystem.
  • Stakeholder Education : Educate stakeholders on domain registration processes, policies, and the broader impact of the organization's work on the Nigerian internet ecosystem.

    • 7. Networking and Representation

  • Industry Networking : Participate in national and international conferences, workshops, and forums to stay updated on trends and to represent the company in global discussions on internet governance.
  • Internet Governance Forum (IGF) : Represent the company at IGF events and prepare / submit comprehensive report to Management
  • Partnership Development : Identify and cultivate opportunities for partnerships with private sector entities, international organizations, and governmental agencies to advance the company's mission.

    • 8. Administrative Support

  • Report Preparation : Prepare regular reports, updates, and presentations, highlighting engagement activities, outcomes, and future plans.
  • Data Management : Maintain accurate records of all stakeholder interactions, feedback, and engagement activities for analysis and future planning.

    • 9. Execute any other assignment as may be given by Line Supervisor or Management.

    EDUCATION / EXPERIENCE

  • Minimum of Bachelor's degree in business Administrated or related fields
  • At least 3-5 years of relevant work experience
  • Proven track record of success in a related field
  • Strong leadership, negotiation, and communication skills.

    • METHOD OF APPLICATION

    Interested & qualified candidates should send their

    CVs to    using   S

    RM-N-25   as subject of the mail.