Customer care Jobs in Nigeria

Last updated: 8 hours ago

Customer Service Representative

OPayNG

Full-time

Job title : Customer Service Representative.Job Location : Job Field Customer Care.The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received v...Show moreLast updated: 27 days ago

Medical Sales Associate

Freelancer NMultinational, Abroad

Full-time

We are looking to hire a persuasive and customer-oriented medical sales representative to persuade health care professionals to purchase our medical products. The medical sales representatives respo...Show moreLast updated: 30+ days ago

Regional Operations Manager

Eat'N'Go LimitedNigeria, NG

Job title : Regional Operations Manager.Strategic Leadership : Develop and continuously refine operational strategies to maximize e3iciency, enhance customer experiences, and drive profitability acr...Show moreLast updated: 3 days ago

Area Business Manager, Gboko (Benue State)

Sun KingNigeria

The EasyBuy Direct Sales team is the market facing arm of Sun King’s pay-as-you-go (PAYG) direct to consumer sales business. The Easy Buy Direct Sales team recruits, manages, the company’s network o...Show moreLast updated: 30+ days ago

Customer Care Officer

Catilas Resources LimitedNG

Full-time

Quick Apply

Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of .The ideal candidate should possess the following responsibilities : .Responding to cu...Show moreLast updated: 30+ days ago

Customer Solutions Associate, Nigeria

Branch InternationalNG

Quick Apply

Branch Overview Branch delivers world-class financial services to the mobile generation.With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious compa...Show moreLast updated: 30+ days ago

New!

Admin & Customer Support Specialist

GrowwrNG

Quick Apply

Are you an organized, detail-oriented professional with a passion for providing exceptional administrative or customer support? Growwr invites skilled individuals in. Collaborate with businesses wor...Show moreLast updated: 8 hours ago

CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

Surjen HealthcareNigeria

Full-time

Surjen Healthcare delivers comprehensive healthcare services directly to patients at the comfort of their homes.Blood sample collection from Home. Hassle-free hospital appointment bookings.We are a ...Show moreLast updated: 30+ days ago

Independent Delivery Agent

VitalvidaNigeria

NGN 150,000.00–NGN 250,000.00 yearly

Part-time

Vitalvida is a fast-growing e-commerce company focused on delivering high-quality products to customers across Nigeria.We are serious about speed, precision, and accountability.We are growing fast,...Show moreLast updated: 13 days ago

Client Service Representative (Customer Services) - Remote

The Credit ProsNG

Full-time

Quick Apply

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY : .Unlock Your Potential in the Thriving Credit Industry! .Are you ready to take your career to new heights? At The...Show moreLast updated: 26 days ago

Remote Customer Success Manager – Tadaweb

JobspaddyNigeria

Full-time

Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago

Project Officer – Health Care in Danger (HCiD

International Committee Of The Red Cross (ICRC)Nigeria

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to...Show moreLast updated: 6 days ago

Director of Customer Success

Project GrowthNigeria, NG

Full-time

Job title : Director of Customer Success.Remote] 9AM - 6PM EST with 1 hour lunch break.The ideal candidate will have a strong background in e-commerce, with hands-on experience managing customer su...Show moreLast updated: 30+ days ago

Director, Programs and Primary Health Care

Clinton Health Access InitiativeNigeria, NG

Job title : Director, Programs and Primary Health Care.The Director, Programs and PHC will lead the strategy, development, and execution of the PHC programs collectively aimed at strengthening heal...Show moreLast updated: 18 days ago

Independent Delivery Agent

SnaphuntNigeria

NGN 150,000.00–NGN 250,000.00 yearly

Opportunity within a company with a solid track record of performance.Opportunity to make a positive impact.A role that offers a breadth of learning opportunities. As an Independent Delivery Agent, ...Show moreLast updated: 13 days ago

Customer Services Manager – Sub Saharan Africa

Joblist NigeriaNigeria, NG

Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customers issues and follow problems through to resolution. Set a clear mission and depl...Show moreLast updated: 30+ days ago

Healthcare Analyst

Shashank Mishra HiringMultinational, Abroad

Full-time

We are on the hunt for an experienced healthcare analyst to join our qualified team.As the healthcare analyst, your chief responsibility will be to research and evaluate healthcare information from...Show moreLast updated: 30+ days ago

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Customer Service Representative

OPayNG

27 days ago

Job type

Full-time

Job description

Job title : Customer Service Representative

Job Location : Job Field Customer Care Deadline : February 14, 2025 Quick Recommended Links

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Job Summary

The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received via OPay customer support telephone lines, establishing and management of customer relationships.

Key Duties / Responsibilities

Answer all incoming calls from customers and provide resolution to complaints, inquiries, and requests.

Document and report all call information according to standard operating procedure.

Escalate pending / failed transactions and other non-First Time Resolution complaints to the Follow-up team.

Follow up with customer calls where necessary.

Report service failures and other product-related issues observed while taking calls from customers to the call center management for further action.

Requirements

Minimum of HND / BSC in Mass Communication or related field.

0 - 1year experience as a call center or customer service agent.

Strong written and verbal communication skills, with attention to detail Strong analytical, organizational, and multi-tasking skills.

Energetic, highly self-motivated, and able to work efficiently and productively.

Salary - 70k + bonus Gross which improves after confirmation in 3 months

Just so you know, candidates within Lagos Ikeja and its environs are advised to apply.