Customer Care Representative Jobs in Nigeria

Sales Engineer for Nigeria

Job Summary

This job is based in Lagos, Nigeria and will be responsible for driving the Emerson Discrete Automation business for Nigeria, Ghana, Equatorial Guinea.

Responsible for driving sales of products, solutions and services in the allocated region and allocated key accounts. Drives for growth and penetration in the allocated area consistent with Customers’ needs and according to Company strategy, objectives, and policies. Promotes and maintains a customer focused culture within the organization to drive customer happiness in the region!

In This Role, Your Responsibilities Will Be :

• Promote and sell Discrete Automation Business offerings, including products, solutions, and services, focusing across all industry segment or industry segment assigned to you.
• Regularly visit existing and potential customers, not limited to Distributors, OEMs, EPC, Stockiest, End users etc. to promote assigned product lines and the entire Discrete Automation portfolio. (previously called Fluid Control & Pneumatics portfolio which had, but not limited to ASCO, Topworx, Aventics, Tescom, AGI, Controls & Software )
• Identify and pursue new opportunities to sell assigned products and services to customers in various industries. Maintain and update a project opportunity list using designated tools.
• Ability to learn new products and technologies and should be able to discuss it with customers. Should be able to assess customer requirements and pain-points and suggest appropriate technical solutions.
• Negotiate relevant business opportunities and contracts within the specified delegation of authority, including pricing, discounts, and volume structures.
• Collaborate with the Business Development, sales support organization to develop and execute sales and growth strategies that can be implemented in the respective sales region or industry or customers. Participate in customer development activities such as trade shows and conferences to promote products and services.
• Ensure execution of committed contractual terms to customers and drive customer satisfaction by understanding and addressing their needs.
• Provide regular reports to supervisors on market trends, competition strategies, and customer behaviors affecting business strategies.
• Ensure efficient follow up of quotes and all sales activities, maintain and develop an opportunity pipeline that supports your business.
• Cultivate strong relationships and collaborate with Emerson platform and Business Unit personnels to get involve in cross platform and industry initiatives.
• Engage in project pursuit activities for early project involvement and collaborate with other partners.
• Uphold Emerson's values; business ethics and promote a customer-centric culture.
• Ensure compliance with company trade compliance procedures and advance any concerns.

Who you are?

For this Role, You Will Need :

Preferred Qualifications that Set You Apart :

Our Culture & Commitment to You!

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.