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Training and Onboarding Officer
Training and Onboarding OfficerGamma Mobility • Lagos, LA, ng
Training and Onboarding Officer

Training and Onboarding Officer

Gamma Mobility • Lagos, LA, ng
26 days ago
Job type
  • Quick Apply
Job description

Job Description

As a Training and Onboarding Officer, you will be responsible for effectively managing the deployment and onboarding process for new leads.

Roles and Responsibilities

  • Engage leads for deployment and training.
  • Conduct and take riding test scores.
  • Deployment of leads on the Gamma Mobility dashboard.
  • Deployment of leads on partner(s) platform.
  • Register new riders and verify their information, ensuring it aligns with Gamma standards.
  • Guide riders through the onboarding process and familiarise them with tools for success.
  • Promote the Gamma brand and inspire enthusiasm among drivers.

Requirements

  • Bachelor's degree in any discipline
  • 1-3 years experience in onboarding, training, customer success, or field operations, ideally in fintech, mobility, or logistics.
  • Strong interpersonal and communication skills for engaging with drivers and customers.
  • Proactive, detail-oriented, and capable of working in a fast-paced, dynamic environment.
  • Familiarity with ride-hailing platforms and the ability to train customers on platform-specific requirements.

    • Benefits

  • You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa.
  • You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward.
  • You would work alongside passionate, talented colleagues who share your commitment to excellence.
  • You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers.
  • Comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.
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    Training And Officer • Lagos, LA, ng

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