Job title : Payments Operation Analyst
Job Location : Kano Deadline : July 06, 2025 Quick Recommended Links
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About the job
The Payments Operation Analyst is an intermediate level role responsible for executing complex transactions and participating in complex processes in coordination with the Branch Services team. The overall objective is to act as a subject matter expert while processing all regular payments.Responsibilities :
Performing processing activities (processing local, cross border payments, other transactions e.g. expense tickets, Tax collections, counter cheques, check deposits, Vault Operations and Cash - In - Transit management) and managing supporting documentation related to paymentsProper handling of customers instruction brought to the branch and ensure correctness as well as managing various customer requests (in person and on phone) on daily basisConducting communication with all stakeholders including clients, internal partners, regulators particularly Central Bank of Nigeria, Nigeria Customs Service and Scanning & Risk Service ProvidersSolving current processing issues and taking action in order to optimize the processCompliance with applicable regulatory guidelines, laws of Nigeria and Citigroup corporate policy, local procedures, product programs and international conventionsPreparation and sending of regulatory reports to the relevant regulatory BodiesQualifications :
Minimum of 6 years post qualification experienceBachelor's / University degreeFundamental comprehension of financial industry regulationsEffective communication in both written and spoken EnglishWell-developed analytical skills including investigative mindset, independence in problem solving and a keen eye to detailRisk awarenessGood knowledge of Microsoft Office preferred