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FTTH Last Mile / Home Connection Engineers.

FTTH Last Mile / Home Connection Engineers.

Connig TechnoserveAbuja, Nigeria
30+ days ago
Job description

Job title : FTTH Last Mile / Home Connection Engineers.

Job Location : Abuja Deadline : July 31, 2025 Quick Recommended Links

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We are seeking skilled and customer-focused FTTH Last Mile / Home Connection Engineers to join our field operations team. In this role, you will be responsible for the complete delivery of fiber-to-the-home (FTTH) services, from initial site surveys to the final activation of high-speed internet at customer premises. The candidates will ensure seamless connectivity, optimal signal performance, and exceptional customer experiences.

Responsibilities :

The Last Mile Engineer will be responsible for the end-to-end installation of home internet connections, which includes but is not limited to :

  • Site Survey : Conducting pre-installation site surveys to assess feasibility, identify optimal routing for cables, and determine equipment placement.
  • Cable Installatio n : Laying and securing fiber optic or Ethernet cables from the distribution point to the customer's premise, including internal wiring within the home.
  • Equipment Installation & Configuration : Installing and configuring customer premise equipment (ONTs). Ensuring accurate information is provided for configuration and activation of the customer.
  • Signal Testing & Optimization : Performing signal strength tests, ensuring proper signal levels, and optimizing network performance to meet service level agreements (SLAs).
  • Troubleshooting : Diagnosing and resolving connectivity issues, signal degradation, and equipment malfunctions during and after installation.
  • Customer Education : Educating customers on the proper use of their internet service, equipment, and basic troubleshooting steps.
  • Documentation : Accurately completing installation records, including equipment serial numbers, cable lengths, signal readings, speed test and customer sign-offs.
  • Safety Compliance : Adhering to all safety regulations and best practices during installations, including working at heights and handling electrical components.
  • Tool & Equipment Management : Ensuring proper use, maintenance, and accountability for all provided tools and equipment.
  • Customer Service : Maintaining a professional and courteous demeanor, ensuring a positive customer experience.
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    Engineer • Abuja, Nigeria