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System Maintenance Engineer

Elizabeth MaddeuxNigeria, Nigeria

30+ days ago

Job description

Job title : System Maintenance Engineer

Job Location : Nigeria Deadline : May 24, 2025 Quick Recommended Links

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About the Role

We are seeking a detail-oriented and experienced System Maintenance Engineer to oversee the health, stability, and performance of our IT infrastructure.

In this role, you will be responsible for maintaining system uptime, conducting regular diagnostics, troubleshooting hardware and software issues, and ensuring optimal functionality across all systems.

You will play a vital role in supporting internal teams and contributing to the security and efficiency of our technology environment.

Responsibilities

Perform routine preventive maintenance across all IT assets including servers, laptops, desktops, networking devices, and peripherals, ensuring minimal downtime and maximum productivity.

Monitor system logs, performance dashboards, and alerting systems to detect anomalies or indicators of potential failure before they impact users.

Install, configure, and upgrade operating systems (Windows / Linux) and enterprise software in compliance with IT policy and vendor requirements.

Manage the physical and virtual server environments including backups, patch management, virtualization (VMware, Hyper-V), and resource allocation.

Conduct daily, weekly, and monthly system health checks and generate detailed reports for IT leadership.

Troubleshoot both hardware and software issues escalated from the help desk, ensuring timely resolution and user communication.

Create and maintain a comprehensive asset inventory, including license keys, hardware specifications, serial numbers, and maintenance schedules.

Configure routers, switches, firewalls, and wireless access points to maintain secure and scalable network access.

Enforce security policies including endpoint protection, user access control, firewall rules, VPN access, and multi-factor authentication.

Implement and routinely test data backup solutions and disaster recovery processes, ensuring business continuity and minimal data loss risk.

Collaborate with procurement and vendor teams to evaluate and recommend new hardware / software tools or upgrades.

Document all system changes, configurations, incidents, and resolutions following ITIL best practices.

Provide technical onboarding for new employees, including workstation setup, software provisioning, access permissions, and training on IT policies.

Assist in network planning, capacity analysis, and IT infrastructure scaling as the organization grows.

Participate in periodic IT audits, risk assessments, and policy reviews, ensuring regulatory and compliance alignment.

Stay current with trends in systems engineering, cybersecurity threats, and technology tools relevant to the organization's stack.

Requirements

B.Sc or HND in Computer Engineering, Information Technology, or related field.

3 - 5 years of experience in system maintenance or IT infrastructure support.

Strong understanding of Windows / Linux server environments, networking, and virtualization.

Familiarity with system monitoring tools, diagnostic utilities, and scripting languages.

Knowledge of cybersecurity principles and disaster recovery planning.

Proficiency in hardware troubleshooting and software configuration.

Ability to manage multiple tasks, prioritize effectively, and respond to emergencies.

Excellent analytical thinking, communication, and teamwork skills.

Relevant certifications such as CompTIA, Microsoft (MCSA / MCSE), or Cisco (CCNA) are an added advantage.

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Maintenance Engineer • Nigeria, Nigeria

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