OPERATIONAL RISK OFFICER

Job Description

The Operational Risk Officer is responsible for identifying, assessing, monitoring, and reporting operational and IT-related risks across the organization. The role ensures that appropriate controls and frameworks are in place to minimize losses, enhance business resilience, and support compliance with regulatory and internal standards.

Requirements

Implement and maintain the Operational Risk and Control Framework (ORCF) in line with regulatory requirements and industry best practices.

Conduct Risk and Control Self-Assessments (RCSAs) across business, operations, and IT functions to identify control gaps and emerging risks.

Track and report Key Risk Indicators (KRIs) , operational losses, and incidents to management for proactive risk mitigation.

Investigate operational incidents, process failures, and system disruptions , ensuring proper root cause analysis and follow-up actions.

Support the development, testing, and review of business continuity and disaster recovery plans to strengthen organizational resilience.

Liaise with regulators, auditors, and internal control functions to ensure full compliance with operational and IT risk requirements.

Provide risk advisory input on new products, processes, and technology initiatives before implementation.

Foster a risk-aware culture through regular engagement, communication, and training for staff across all levels.

Maintain an updated risk register and prepare timely reports for senior management and Board Risk Committees.

Contribute to the continuous improvement of risk management tools, methodologies, and reporting dashboards .

Qualifications & Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field .

Professional certification or progress in ERM, ORM, CRISC, ISO 31000, or similar is an advantage.

3–5 years’ experience in operational risk management  within financial services.

Strong understanding of CBN regulations, Basel II / III, and IT / cyber risk principles .

Proficiency in Microsoft Office Suite and risk management tools / software.

Excellent analytical, communication, and stakeholder management skills.

Benefits

13TH MONTH

LEAVE ALLOWANCE

HYBRID WORK MODEL

HMO ALLOWANCE