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Front Desk Officer / Receptionist Job at Chrisvirgy Apartment
Front Desk Officer / Receptionist Job at Chrisvirgy ApartmentChrisvirgy Apartment • Abuja, NG
Front Desk Officer / Receptionist Job at Chrisvirgy Apartment

Front Desk Officer / Receptionist Job at Chrisvirgy Apartment

Chrisvirgy Apartment • Abuja, NG
13 days ago
Job description

Job Description

(Key Responsibilities)

  • Welcome guests professionally and provide prompt check-in and check-out services
  • Handle guest reservations, cancellations, and room assignments
  • Respond to guest inquiries, requests, and complaints courteously and efficiently
  • Maintain accurate records of guest information, reservations, and billing
  • Coordinate with housekeeping and maintenance to ensure room readiness
  • Provide guests with information about hotel services, facilities, and local attractions
  • Handle cash, credit card transactions, and maintain accurate financial records
  • Ensure compliance with hotel policies, procedures, and safety regulations
  • Support management in daily front office operations and reporting.

Job Specification (Skills & Competencies)

  • Interested candidates should possess a Bachelor`s Degree with 2 - 4 years of experience.
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Good organizational and multitasking abilities
  • Professional appearance and demeanor
  • Basic knowledge of hotel property management systems and Microsoft Office
  • Problem-solving skills and ability to remain calm under pressure
  • Teamwork and adaptability.
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    Front Desk Officer • Abuja, NG

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