Front Desk Officer / Receptionist Job at Chrisvirgy ApartmentChrisvirgy Apartment • Abuja, NG
Front Desk Officer / Receptionist Job at Chrisvirgy Apartment
Chrisvirgy Apartment • Abuja, NG
13 days ago
Job descriptionInterested candidates should possess a Bachelor`s Degree with 2 - 4 years of experience. Excellent communication and interpersonal skills Strong customer service orientation Good organizational and multitasking abilities Professional appearance and demeanor Basic knowledge of hotel property management systems and Microsoft Office Problem-solving skills and ability to remain calm under pressure Teamwork and adaptability.
Job Description
(Key Responsibilities)
- Welcome guests professionally and provide prompt check-in and check-out services
- Handle guest reservations, cancellations, and room assignments
- Respond to guest inquiries, requests, and complaints courteously and efficiently
- Maintain accurate records of guest information, reservations, and billing
- Coordinate with housekeeping and maintenance to ensure room readiness
- Provide guests with information about hotel services, facilities, and local attractions
- Handle cash, credit card transactions, and maintain accurate financial records
- Ensure compliance with hotel policies, procedures, and safety regulations
- Support management in daily front office operations and reporting.
Job Specification (Skills & Competencies)
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Front Desk Officer • Abuja, NG
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