Specialist, Technical Audit

Job Summary

Contract Type:

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Qualifications

• Bachelor’s Degree in Electrical / Electronics Engineering, Mechanical Engineering, or other related disciplines.
• Project management certification(s).
• 7 years experience in the telecoms environment, including experience in design, implementation, and maintenance/ management of power/ cooling systems, active operations & maintenance, and vendor management

Functional Competencies:

• Network Performance Analysis/ Reporting
• Project Management
• Service Quality Management
• Data Analysis & Reporting
• Active Systems – Radio, Tx, etc.
• Passive Equipment Knowledge – Cooling, AC, DC, etc.
• Lean Management
• Problem-Solving
• Fault Management & Root-Cause Analysis
• Workload Management

Behavioral Competencies:

• Collaboration & Teamwork
• Continuous Management
• Workload Management

Responsibilities

• Implement technical audit plans by carrying out inspections of all critical telecoms infrastructure equipment. Make recommendations based on audit findings to enhance and improve operations and performance.
• Contribute towards the development of short-to-medium-range plans for territorial uplift and network performance.
• Ensure sites are operated and maintained to best industry standards
• Manage 2nd-level intervention of major and/ or minor systems faults across assigned region.
• Develop, implement and maintain an efficient knowledge transfer mechanism for the regional operations team.
• Produce and distribute weekly and monthly reports on all audited sites. •
• Ensure continuous improvement of processes and procedures to foster efficiency and power systems optimization.
• Provide 2nd-level intervention for Field Service Engineers (FSEs) to perform at the highest level, especially in terms of delivery and meeting target deadlines.
• Contribute towards identifying the training needs of FSEs.
• Contribute towards the continuous search for alternative sources of power which are cost-effective and environmentally friendly.
• Perform other tasks and duties as assigned by the Manager, Technical Audit