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Inbound Customer Service (German Speaking)
SnaphuntNigeria15 days ago
Job descriptionHandling inbound calls, emails and chat in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate inquiry processing and delivery. Escalating customer feedback as required. You have at least 2 years experience within a Customer Service role, ideally within the Hospitality or Customer Care Services in a Call Center. You possess excellent interpersonal as well as written and verbal communication skills in German (mother tongue level) and English (proficiency level). You have working knowledge of multitasking and phone etiquette You pay strong attention to detail and deliver work that is of a high standard You are a self-starter and demonstrate a high level of resilience You are adaptable and thrive in changing environments
The Offer
- Join a market leader within Hospitality
- Fantastic work culture
- A role that offers a breadth of learning opportunities
The Job
You will be responsible for :
The Profile
The Employer
Our client Centralized and Standardized Native Customer Support Services Worldwide Sole provider of all Major Languages and Dialects in the World International Marketplace of Premium Contact Center Projects for Remote Talents. Dear Visitor, welcome to our page!