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Sales Associate - Ogun
Sales Associate - OgunSLOT Systems Limited • Imo, Nigeria
Sales Associate - Ogun

Sales Associate - Ogun

SLOT Systems Limited • Imo, Nigeria
8 days ago
Job description

Job title : Sales Associate - Ogun

Job Location : Imo

Deadline : January 31, 2026

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Job Objectives

  • The Sales Associate is responsible for delivering excellent customer service, driving sales, and ensuring a positive in-store experience for customers.
  • The role involves product knowledge, customer engagement, merchandising, and compliance with store policies to achieve sales targets and support overall store performance.

    • Key Responsibilities

    Sales & Revenue Generation :

  • Actively engage customers to understand their needs and recommend suitable products.
  • Drive daily, weekly, and monthly sales targets assigned by management.
  • Upsell and cross-sell products and accessories to maximize revenue.
  • Ensure accurate pricing, promotions, and product information are communicated to customers.

    • Customer Service & Experience :

  • Provide a warm, professional, and courteous customer experience at all times.
  • Handle customer inquiries, complaints, and product issues promptly and professionally.
  • Build long-term customer relationships to encourage repeat business.
  • Ensure adherence to customer service standards and brand values.

    • Product Knowledge & Merchandising :

  • Maintain strong knowledge of products, features, benefits, and usage.
  • Stay updated on new arrivals, promotions, and competitor offerings.
  • Ensure products are well-displayed, clean, and properly merchandised according to store standards.
  • Participate in stock arrangement, shelf labeling, and visual merchandising activities.

    • Store Operations & Compliance :

  • Process sales transactions accurately using POS systems.
  • Ensure proper handling of cash, POS reconciliation, and documentation.
  • Adhere to company policies on loss prevention, security, and stock control.
  • Participate in stock counts, inventory checks, and discrepancy reporting.

    • Teamwork & Communication :

  • Collaborate effectively with team members to achieve store goals.
  • Attend daily briefings, training sessions, and performance reviews.
  • Communicate customer feedback, product issues, and operational challenges to supervisors.

    • Health, Safety & Professional Conduct :

  • Maintain a clean, safe, and organized store environment.
  • Comply with health, safety, and security procedures.
  • Uphold professionalism, punctuality, grooming standards, and ethical conduct at all times.

    • Key Performance Indicators (KPIs)

  • Individual sales target achievement.
  • Conversion rate and average transaction value.
  • Customer satisfaction and feedback scores.
  • Product knowledge assessment results.
  • Stock accuracy and loss prevention compliance.
  • Attendance, punctuality, and teamwork.

    • Qualifications, Knowledge & Experience

  • Candidates should possess an OND, HND / Bachelor's Degree preferred with 1 - 3 years experience in sales, retail, customer service, or related roles.
  • Experience in phone and gadget sales is a strong advantage.
  • Basic computer skills and ability to operate POS systems.

    • Other Requirements :

  • Must be willing to work weekends and public holidays (shift-based).
  • Must be able to work on-site at any assigned SLOT outlet.
  • Age range typically 2035 years.
  • Ability to stand for extended periods during work hours.

    • Required Skills & Competencies :

    Technical Competencies :

  • Strong communication and interpersonal skills.
  • Sales, persuasion, and negotiation abilities.
  • Customer-focused mindset with problem-solving skills.
  • Ability to work in a fast-paced retail environment.
  • Attention to detail and integrity.
  • Team-oriented and adaptable.

    • Behavioral Attributes :

  • Friendly, confident, and professional demeanor.
  • High energy and enthusiasm.
  • Honesty and reliability.
  • Willingness to learn and grow.

    • Working conditions :

  • Full-time role based (Monday Saturday with 1-day off per week).

    • Benefits & Remuneration

  • Competitive salary based on experience and qualifications
  • Pension contributions
  • Annual leave entitlement
  • Professional development support
  • Performance-based incentives
  • Employee discounts across SLOT business units.
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    Sales Associate • Imo, Nigeria