Virtual Front Office Assistant - Africa

Virtual Front Office Assistant

Location :  Remote (must live outside the U.S.)

Salary :  $1,200 USD / month

Hours :  40 hours per week

Summary

We are seeking a full-time  Virtual Front Office Assistant  to serve as the remote face of our office. This role requires a highly organized, tech-savvy professional who thrives in a fast-paced, detail-driven environment. Preference will be given to candidates who can demonstrate prior experience using AI tools in their previous work.

You will act as the central point of contact between customers, the sales team, municipalities, and operations—ensuring smooth coordination of administrative and operational functions such as permitting, scheduling, and communication.

Detailed Responsibilities

Customer Service & Phone Support

• Answer and direct incoming calls and emails using communication software.
• Provide product and service information to potential and current customers.
• Schedule appointments and consultations for the sales team with attention to logistics and availability.
• Maintain a friendly, professional tone in all interactions.

Permit & Utilities Management

Administrative & Sales Operations

Office & Workflow Management

Review & Feedback Collection

Qualifications / Requirements

Schedule