Student Recruitment & Conversion Officer

Job Description

ROLE PROFILE

Ruhe Global Resources (RGR) is an international education consultancy, Language and examination Tutorial Center. We represent the interest of several institutions in Australia, Canada, Cyprus, Turkey, Russia, France, Italy, China, India, Germany, Dubai, New Zealand, USA and United Kingdom.(other Europe, Asia and Middle east countries) and offer national and international examinations, Registration tutorial and preparation service.

Role Title : Recruitment & Conversion Customer Service Officer

Department : Administration, customer services & Client relations Recruitments

Job Purpose

• We are looking for Seasoned and competent Student Recruitment & Admission Conversions officers to play a crucial role in shaping our recruitment efforts by ensuring the meticulous management of the recruitment admissions process for prospective students.
• To work with the Managing director,   Regional Manager and other employees to evaluate and successfully establish new business opportunities and maintain existing once on all platforms while strengthening existing ones.
• The Student Recruitment & Conversions Admissions Processing Officer at our international student recruitment teams plays a vital role in shaping the dreams of students eager to embark on their study abroad adventures by facilitating the recruitment and admissions process for students aspiring to study abroad.
• This dynamic position involves Working closely with a diverse array of universities and colleges in various countries, this position focuses on ensuring that prospective students receive the necessary support and information throughout their application journey.
• In this role, you will expertly manage the admissions processing workflow, providing expert guidance by guiding students through the often complex and daunting application journey. With a keen understanding of the requirements and nuances of different institutions, you will provide invaluable advice, helping students navigate challenges and seize opportunities.
• Additionally, you will implement innovative conversion strategies designed to inspire and empower students,   ensuring a smooth and successful transition to their chosen educational destinations and paving the way for their bright futures.
• This position involves not only processing students’ applications in an efficient and accurate manner but also providing vital support to recruitment and admissions teams to enhance the overall student application experience.
• As part of this role, you will be instrumental in driving acceptance rates and engaging with applicants to guide them through their educational journey.
• To participate in coordinating marketing activities online via all social media platforms and the RGR website; consistently drive traffic online to the RGR offices in the region; generate and follow up with MOU partners and ensure consistent flow of students from such partners; be fully involved in digital campaigns and effectively increase brand awareness face to face and Online.
• Achieve set monthly revenue and registration target.
• Responsible for ensuring monthly registration target in the branch is met.

Core Working Relationships

Customer Service officer, Business Development Officers, Recruitment Officers and managers, Branch Manager, Conversion Officers / Manager, Events Manager, Marketing / Brand Marketing Manager, Human Resource Officer, Managing Director.

The post holder will be Reporting to the Managing Director and work closely with all Abuja, Lagos, Port- Harcourt and Benin based staff; this position will focus on recruitment to all RGRs services and partner Universities programs and market the RGR brand in Nigeria across all marketing communications channels.

Job Description

Responsibilities

Customer Service :

Conversion and Enrollment

Requirements

Experience Essential Skills and Experience : Excellent customer service and sales support skills. Strong administrative skills Excellent listening , written and spoken communication skills. Ability to work under pressure to meet deadlines. Excellent organisational, planning & time management skills. Able to work on own initiative and as part of a team. High level of IT proficiency with experience of Microsoft Office Evidence of working within a target-driven environment Meeting Sales Goals and Professionalism Experience and ability in providing market intelligence in order to guide recruitment activities Prospecting Skills, Sales Planning, Selling to Customer Needs, Closing Skills, Market Knowledge, Presentation Skills, High & Sustainable Energy Level Experience of report -writing and statistical analysis Takes initiatives and works independently / within a team when required Highly organised, can manage many different tasks simultaneously Can build positive relationships with people of a variety of different ages and levels of authority Can influence and persuade at all levels Culturally sensitive and committed to RGR’s values of equality and diversity.. Ability and willingness to travel within Nigeria when required. Evidence of success in building and maintaining customer relationships leading to increased sales Sound organization, planning & time management skills. Highly motivated self-starter with a high level of energy and motivation. Able to work on own initiative and as part of a team. Desirable Skills and Experience but not required but will increase your chances : Significant experience related to the international Higher Education sector Knowledge of international educational qualifications and their Nigeria equivalences Knowledge of marketing for international Higher Education sector within Nigeria Knowledge of international higher education of different countries Experience working in the Education marketplace Knowledge of the study-overseas market Marketing or customer service experience. Education and Experience : Ideally and Education Degree However candidates with relevant experience and knowledge will be considered in lieu What We Can Offer You Career progression and professional development programs. A strong, positive and values-driven workplace culture Training and development opportunities and performance-related incentives will be available as part of the role. Mobility within the business and global locations